Tex. Bus. & Com. Code § 120.104

Current with legislation from the 2023 Regular and Special Sessions signed by the Governor as of November 21, 2023.

Section 120.104 - Appeal Procedures

If a social media platform receives a user complaint on the social media platform's removal from the platform of content provided by the user that the user believes was not potentially policy-violating content, the social media platform shall, not later than the 14th day, excluding Saturdays and Sundays, after the date the platform receives the complaint:

(1) review the content;

(2) determine whether the content adheres to the platform's acceptable use policy;

(3) take appropriate steps based on the determination under Subdivision (2); and

(4) notify the user regarding the determination made under Subdivision (2) and the steps taken under Subdivision (3).

Tex. Bus. and Comm. Code § 120.104

Added by Acts 2021SP2, Texas Acts of the 87th Legislature - Second Special Session, ch. TBD,Sec. 2, eff. 12/2/2021.