Section 120.103 - Removal of Content; Exceptions(a) Except as provided by Subsection (b), if a social media platform removes content based on a violation of the platform's acceptable use policy under Section 120.052, the social media platform shall, concurrently with the removal: (1) notify the user who provided the content of the removal and explain the reason the content was removed;(2) allow the user to appeal the decision to remove the content to the platform; and(3) provide written notice to the user who provided the content of:(A) the determination regarding an appeal requested under Subdivision (2); and(B) in the case of a reversal of the social media platform's decision to remove the content, the reason for the reversal.(b) A social media platform is not required to provide a user with notice or an opportunity to appeal under Subsection (a) if the social media platform: (1) is unable to contact the user after taking reasonable steps to make contact; or(2) knows that the potentially policy-violating content relates to an ongoing law enforcement investigation.Tex. Bus. and Comm. Code § 120.103
Added by Acts 2021SP2, Texas Acts of the 87th Legislature - Second Special Session, ch. TBD,Sec. 2, eff. 12/2/2021.