Section 484.2507 - Optional services; authorization of end-user(1) A telecommunications provider shall not include or add optional services in an end-user's telecommunications service package without the express oral or written authorization of the end-user.(2) Upon the receipt of a complaint filed by a person alleging a violation of this section or upon the commission's own motion, the commission may conduct a contested case as provided under section 203.Add. 2000, Act 295, Imd. Eff. 7/17/2000.