Colo. Rev. Stat. § 5-19-216

Current through Chapter 519 of the 2024 Legislative Session and Chapter 2 of the 2024 First Extraordinary Session

Section 5-19-216 - Customer service

A provider required to be registered under this part 2 shall maintain a toll-free communication system, staffed at a level that reasonably permits an individual to speak to a counselor, debt specialist, or customer-service representative, as appropriate, during ordinary business hours.

C.R.S. § 5-19-216

Renumbered from C.R.S. § 12-14.5-216 and amended by 2017 Ch. 260,§ 4, eff. 8/9/2017.

L. 2017: Entire article added with relocations, (HB 17-1238), ch. 260, p. 1149, § 4, effective August 9.

This section is similar to former § 12-14.5-216 as it existed prior to 2017.