Statutes, codes, and regulations
West Virginia Administrative Code
Agency 150 - Public Service CommissionTitle 150 - EXEMPT LEGISLATIVE RULE PUBLIC SERVICE COMMISSION
Series 150-21 - Certification of Operation of Telecommunication Relay Services (TRS)
Section 150-21-13 - Rates

W. Va. Code R. § 150-21-13

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Current through Register Vol. XLI, No. 38, September 20, 2024
Section 150-21-13 - Rates
13.1. Mandatory.
13.1.a. All calls to access the Relay Service Center shall be at no cost to the person making the call.
13.1.b. If a caller does not register or request a preferred carrier through the Relay Service Center, the calls should be processed through the default long distance provider employed by the Relay Service Center. To allow for the extra time required to process the call, the caller should not be charged more than fifty percent of the standard rates of the default carrier. The TRS provider will ensure that the call digit information sent with the call to the long distance carrier will identify the call as a West Virginia Relay call, allowing the carrier to correctly identify each relay call and apply the required relay discount.

W. Va. Code R. § 150-21-13