The insurer shall establish procedures for, and maintain the capability of, providing loss control information to policyholders and may employ various methods of providing such information. Among these are computer products, such as loss summaries and analyses; printed matter, such as brochures and posters; audio-visual material, such as videotapes, films, and slide presentations; training programs for initial and continuing education, and for liability loss prevention techniques, etc.; and the knowledge and expertise of a qualified field safety representative.
28 Tex. Admin. Code § 5.1722