N.Y. Comp. Codes R. & Regs. tit. 11 § 218.5

Current through Register Vol. 46, No. 45, November 2, 2024

Section 218.5 - Complaints

(a) The following notice shall be clearly and prominently set out in bold face type on the front (except that the company name, company representative, company address and company phone number may be stamped, or typed in the appropriate place in the notice), so that it draws the reader's attention on all notices of refusal to issue, cancellation or nonrenewal, except where the cancellation is for nonpayment of premium; and on all notices of termination of agents' and brokers' contracts or accounts, which are subject to this Part:

If you have any questions regarding this termination, please contact this company's representative at (company phone number, name of company representative, company address).

The New York Insurance Law prohibits insurers from engaging in redlining practices based upon geographic location of the risk or the producer. If you have any reason to believe that we have acted in violation of such law, you may file a complaint with the department either on its website at www.dfs.ny.gov/consumer/fileacomplaint.htm or by writing to the New York State Department of Financial Services, Consumer Assistance Unit, at either One State Street, New York, NY 10004 or One Commerce Plaza, Albany, NY 12257.

(b) Insureds, applicants, agents and/or brokers may file geographical redlining complaints with the superintendent when action taken by an insurer or its representative is believed to be in violation of provisions of section 3429, 3429-a, or 3433 of the Insurance Law.

N.Y. Comp. Codes R. & Regs. Tit. 11 § 218.5

Amended New York State Register June 9, 2021/Volume XLIII, Issue 23, eff. 6/9/2021