N.J. Admin. Code § 13:69D-1.24

Current through Register Vol. 56, No. 19, October 7, 2024

Section 13:69D-1.24 - Procedure for acceptance, accounting for, withdrawal, and refund of patron deposits

(a) Whenever a patron requests a casino licensee to hold his or her cash or non-cash items (for example, cash equivalent, casino check, annuity jackpot trust check, complimentary cash gift, chips, plaques, slot tokens, prize tokens, wire transfer, electronic fund transfer, gaming voucher, and electronic credits) authorized to be accepted pursuant to the Division's rules for subsequent use, the patron shall:

1. Deliver the cash or non-cash item to a general cashier, who shall deposit the cash or non-cash item for credit to a patron deposit account established for that patron pursuant to this section; or

2. Transfer funds from the patron's Internet or mobile gaming account established pursuant to 13:69O-1.3 in accordance with approved internal controls.

(b) Prior to accepting a deposit at the cashiers cage, a general cage cashier shall:

1. Verify the patron's identity in accordance with 13:69D-1.5A;

2. Prepare a computerized patron deposit account file for each patron in accordance with the casino licensee's internal controls. Such file shall include, at a minimum, the following:

i. The name of the patron;

ii. The method of identification used to verify the identity of the patron;

iii. The date, type and amount of each deposit initially accepted from the patron;

iv. The date and amount of each withdrawal by the patron; and

3. If a manual patron deposit account is prepared, provide the deposit documentation to the check bank cashier who shall prepare a manual file.

(c) A general cashier accepting a deposit at the cashiers cage shall prepare a Patron Deposit Form evidencing such receipt. Patron Deposit Forms shall be two-part and serially prenumbered. Each series of Patron Deposit Forms shall be used in sequential order and the series number of all Patron Deposit Forms shall be accounted for by employees with no incompatible functions. The Patron Deposit Form shall include, at a minimum, the following information:

1. The name of the patron;

2. The total amount of the deposit stated in numbers and words;

3. The date and time;

4. The type(s) of item(s) accepted for deposit; and

5. The signature of the general cashier.

(d) When a Patron Deposit form is voided, the original and duplicate shall be marked "VOID" and shall require the signature of the preparer.

(e) After preparation of the Patron Deposit Form, the general cashier shall obtain the patron's signature on the duplicate copy and shall distribute the original and copies in the following manner:

1. The original shall be given to the patron as evidence of the amount placed on deposit with the casino licensee; and

2. The duplicate shall be maintained by the general cashier as part of his or her imprest inventory.

(f) After supplying information required by the casino licensee to verify his or her identity, a patron shall be allowed to withdraw all or a portion of the deposit for gaming activity as follows:

1. With Counter Checks or Slot Counter Checks in accordance with 13:69D-1.25; or

2. For use in account-based wagering in accordance with 13:69D-1.37 or Internet or mobile gaming pursuant to N.J.A.C. 13:69O.

(g) The patrons deposit balance shall be immediately reduced by amounts equal to the Counter Checks issued in the pit, Slot Counter Checks issued in the slot area or at the casino cage, amounts electronically issued through an approved electronic account based wagering system, or amounts transferred to an Internet or mobile gaming account.

(h) A patron may request a refund of the remaining balance of his or her funds on deposit by:

1. Sending the casino licensee a signed written request for a refund; or

2. Appearing personally at the cashiers' cage, a satellite cage or slot booth.

(i) Upon receiving a request for a refund, a cashier shall verify the identity of the patron in accordance with (b)1 above and the balance remaining in the patron's account. Upon completing the verifications and prior to disbursing the refund, the cashier shall prepare refund documentation which may include a Slot Counter Check prepared in accordance with 13:69D-1.25. The documentation shall include the following information:

1. The date and time of preparation;

2. The amount refunded;

3. The type(s) of refund made (cash, casino check, wire transfer, or electronic fund transfer);

4. Whether the refund was requested in person or in writing;

5. The patron's name and, if the patron personally appears, his or her signature; and

6. The signature of the cashier preparing such documentation.

(j) If a casino licensee has prepared manual deposits and/or withdrawals, the information shall be entered into the computer system by a check bank cashier when the system becomes operable. The computer system shall record the date and time the information was entered and the identification of the check bank cashier entering the information.

(k) A casino licensee shall maintain a computerized log of all patron deposit transactions. The log shall include, at a minimum, the following:

1. The balance of the patron deposits on hand in the cashiers' cage at the beginning of each shift;

2. For each patron deposit received and withdrawn:

i. The date and time of the transaction;

ii. The transaction number;

iii. The name and account number of the patron;

iv. The amount;

v. The transaction location; and

vi. The type(s) of item(s) deposited, withdrawn or expired; and

3. The balance of the patron deposits on hand in the cashiers' cage at the end of each shift.

(l) The balance of the patron deposits on hand in the cashiers' cage at the end of each shift shall be recorded as an outstanding liability and accounted for by a check cashier.

N.J. Admin. Code § 13:69D-1.24

Amended by 46 N.J.R. 1817(c), effective 8/18/2014.

Amended by 47 N.J.R. 1954(a), effective 8/3/2015