Section 17-15-4 - Access of individual to own personal record(a) An individual's request for access to the individual's personal record may be made either verbally or in writing to the department. Unless exempted by section 92F-22, HRS, other applicable law, or this chapter, the personal record shall be made available for review during the normal business hours of the department. The individual shall provide adequate identification prior to this review.(b) The department shall furnish a copy of the personal record when requested by the individual. Charges shall be determined in accordance with section 92-21, HRS.(c) The agent of an individual, when so designated and authorized in writing by the individual, shall have access to the personal record of the individual as provided in this section.(d) When denying the request for access to an individual's personal record, the department shall inform the individual in writing of its refusal, the reason for the refusal, and procedures for review of the refusal.[Eff 11/5/84; am and comp APR 13 1995] (Auth: HRS §§ 26-38, 346-14) (Imp: HRS §§ 92F-21, 92F-22, 92F-23)