Section 17-311-165 - Hearings(a) Prior to the setting of the self-pay charges on July 1 each year, the Commissioner shall hold public hearings at various locations around the state after first giving notice as provided hereinafter. The Commissioner shall publish a notice of the hearing in the Connecticut Law Journal, mail a notice to the Commissioner on Aging and the Commissioner of Health Services and to all facilities for which he established rates pursuant to Section 17-314a, announcing the date, time, place and purpose of the hearing. Each facility shall post such notice in a place conspicuous to the patients within the facility and each facility shall provide copies of the notice immediately to the residents of the facility or to their legal guardians or conservators.(b) At the public hearing, in addition to any matters relevant to rate setting, the commissioner shall receive any complaint of alleged overcharges of self-pay patients, or violations of state or federal law which allegedly occurred within the past twelve months relating to the quality of patient care provided by a facility. A transcript of the hearing shall be made and a copy shall be given to the commissioner of the department of health services or his designee for appropriate review and/or investigation by that department.Conn. Agencies Regs. § 17-311-165