Section 14.15 - The Decision(1)Decision Deadline. The arbitrator shall submit an arbitration decision to OCABR no later than 14 business days from the date the hearing is closed, unless the arbitrator requests and is granted a reasonable extension by OCABR upon a showing of good cause. The OCABR shall mail a copy of the decision to both parties.(2)Form of Decision. The arbitrator shall insure that all decisions are in writing, dated and signed. The written decision shall contain a finding of facts, and a clear calculation of the monetary award if any. If the homeowner prevails, the written decision shall include the homeowner's actual loss, if any.(3)Payment of Registrant Counterclaims. If the contractor registrant prevails on a properly filed counterclaim, the arbitrator may require the homeowner to pay the contractor a monetary amount.(4)Limitations of Arbitration Award Content. Any monetary award may include contractual damages, consequential damages, arbitration fees, and punitive damages. No monetary award shall include attorney's fees.Amended by Mass Register Issue 1314, eff. 6/3/2016.