Cal. Code Regs. tit. 9 § 30509

Current through Register 2024 Notice Reg. No. 41, October 11, 2024

Section 30509 - Written Response

A response to any grievance shall be in writing and shall clearly state the resolution or finding which was made.

(a) If the grievance requires resolution by an authority outside the level conducting the review, e.g., the grievance committee, a full analysis of the merits of the grievance with recommendations for resolution shall be made.

(b) All departmental policy grievance responses shall include a full analysis of the merits of the grievance, including a recommendation for the Director's action, reasons for such recommendation, and suggested time limits, where applicable.

(c) Time limits shall start on the date a grievance is filed and subsequently on the date of the appeal. Time limits shall not be deemed to have been met until all parties to the grievance have received a written response. A time limit may be extended by mutual agreement of both parties.

(d) A response which specifies that action is to be taken shall include a date for completion of the action.

Cal. Code Regs. Tit. 9, § 30509

1. Change without regulatory effect renumbering title 15, section 4095 to title 9, section 30509 filed 2-13-2020 pursuant to section 100, title 1, California Code of Regulations (Register 2020, No. 7).

Note: Authority cited: Section 1712, Welfare and Institutions Code. Reference: Sections 1752 and 1766.5, Welfare and Institutions Code.