Section 7 AAC 12.531 - Agency policies and procedures(a) A home health agency shall establish, implement, and make available to all personnel, written policies and procedures appropriate to the services offered by the agency. These policies and procedures must be reviewed at least annually and revised as necessary.(b) A home health agency shall establish policies and procedures covering (1) the scope of services and geographic service area;(2) conditions for acceptance, transfer, discharge, and continuing care of patients;(3) treatments and procedures performed in the home by each of the services;(4) infection control policies and practices;(5) coordination of services;(8) intravenous infusion and aseptic technique;(9) patient safety assessment;(11) personnel qualifications, responsibilities, and job descriptions;(13) the administration, supervision, coordination, and evaluation of services provided through subunits and branch offices of the agency;(14) patient care equipment and preventive maintenance;(15) the process for investigation, documentation, and resolution of a complaint made by a patient or the patient's family or guardian;(16) an advance declaration relating to the use of life-sustaining procedures; and(17) abuse, neglect, or mistreatment.Eff. 9/6/96, Register 139