Mike Amaro, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionDec 12, 2003
01A30313 (E.E.O.C. Dec. 12, 2003)

01A30313

12-12-2003

Mike Amaro, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Mike Amaro v. United States Postal Service

01A30313

December 12, 2003

.

Mike Amaro,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 01A30313

Agency No. 4G-780-0196-98

DECISION

INTRODUCTION

Pursuant to 29 C.F.R. � 1614.405, the Commission accepts the complainant's

appeal in the above-entitled matter. The issue on appeal is whether

complainant has established that he is entitled to remedies beyond those

awarded by the agency.

BACKGROUND

Believing that he was a victim of discrimination, in May 1998, complainant

filed an EEO complaint alleging that the agency discriminated against

him based on age (over 40) and reprisal for prior EEO activity when

it, on January 16, 1998 (1) rated complainant as �unacceptable� on his

1997 merit evaluation and (2) issued complainant a proposed letter of

warning in lieu of a 14-day suspension. The complaint was investigated

and complainant was informed of his right to elect a hearing before an

EEOC administrative judge or an immediate final agency decision (FAD).

Complainant failed to make an election. The agency issued a FAD finding

no discrimination based on age or reprisal. Complainant filed an appeal

with the Commission, which was docketed as EEOC Appeal No. 01994367.

In Amaro v. U.S. Postal Service, EEOC Appeal No. 01994367 (February

5, 2002), the Commission found no discrimination based on age but

found retaliation. The Commission ordered the agency to conduct a

supplemental investigation on compensatory damages, and awarded other

appropriate remedies.

During the supplemental investigation, complainant requested $175,000.00

in non-pecuniary, compensatory damages. He attributed $50,000.00 to

physical and mental harm, $75,000.00 to marital strain and strain to

personal relationships, and $50,000.00 for injury to his reputation.

In addition, complainant requested $12,345.00 for lost income, $39,800.00

for lost promotional opportunities due to the unfavorable evaluation,

$2,107.80 for prescription medication, and attorney's fees. Complainant

further stated that he used eight weeks of sick leave in May 1997 and

an additional week of annual leave to prepare the instant complaint.

Complainant noted that the actions at issue did not happen in a vacuum

but were part of harassment and that, when the actions at issue occurred,

he was attempting to wean himself off of anti-depressant and anti-anxiety

medication.

Following the supplemental investigation, the agency issued a FAD awarding

complainant $2,000.00 in non-pecuniary, compensatory damages. In its

FAD, also the agency found that complainant is entitled to compensatory

damages related to claims (1) and (2) only and not every action by the

responsible management official, complainant's receipts for medication are

not dated in 1998 so it appears that they are not related to the instant

complaint, only what complainant paid for the medication is recoverable,

complainant failed to show that his leave usage was related to claims (1)

and (2), it is illogical that claims (1) and (2) would require the use

of eight weeks of leave, complainant should have requested official time

rather than leave to work on his EEO complaint, and the postage receipts

submitted by complainant predate the filing of the complaint at issue.

This appeal followed.

On appeal, complainant stated that the agency began subjecting him to

a hostile work environment in 1997 and that he is entitled to damages

for incidents that occurred prior to and culminated into the tangible

employment actions at issue. Complainant stated that he was diagnosed

with Acute Situational Anxiety in 1997 and with Depression in 1998.

Complainant alleged that the agency caused his condition to progress

in such a manner. Complainant stated that he experienced nausea,

weight gain and loss, diarrhea, tachycardia chest pain, insomnia, lack

of concentration, irritability, loss of enjoyment in life, and that

he was prescribed anti-depressants. Further, complainant stated that

he will require an anti-depressant, Serzone, for the rest of his life.

Complainant acknowledged that he was on Serzone prior to the actions in

claims (1) and (2).

Complainant provided a declaration from a physician assistant (PA)

who stated that he treats complainant for Depression and its physical

manifestations. PA opined, due to the fact that complainant has been

on anti-depressants for so long, he will require life-long treatment.

PA attributed the Depression to work-related stressors explaining that

complainant previously sought very little medical treatment prior to 1997.

Complainant also provided a declaration from his wife who corroborated

complainant's statements and added that complainant withdrew from social

contact and lost interest in daily activities. His wife further stated

that they suffered marital strain.

In addition, complainant provided medical documentation dated June 6, 1997

citing Acute Situational Anxiety and prescribing Serzone. In addition,

complainant provided documentation dated July 30, 1997, October 17, 1997,

February 11, 1999, and March 16, 1999 related to Situational Anxiety

or Depression. The medical documentation of October 17 stated that

complainant could stop the Serzone in two weeks and the documentation of

February 11 stated that complainant should re-start the Serzone treatment.

The record also contained documentation for medical appointments for

allergies, back strain and other matters, as well as bills for all of

his visits with PA.

Complainant also included charts indicating the salaries for different

grade levels and calculated the loss he believed he suffered. Complainant

submitted postal receipts dated in June, July and September 1997 as well

as pharmacy receipts showing that he purchased Serzone in June through

October 1997 and again in 1999 and 2000.

The agency responded stating that complainant's appeal is untimely.

The agency stated that assuming the appeal is timely, complainant

failed to provide all available, relevant evidence at the time of the

supplemental investigation, complainant previously did not raise the

issue of a hostile work environment, and the declarations of PA and

complainant's wife are questionable. In addition, the agency stated

that complainant failed to support his request for lost promotional

opportunities. The agency stated that complainant did not show that

anyone associated with the promotion process relied on the merit

evaluation in claim (1) or that he was better qualified than those who

applied. Also, the agency stated that complainant failed to show that

its actions would have any long term effect on him. Finally, the agency

reiterated previous concerns regarding the evidence complainant submitted.

ANALYSIS AND FINDINGS

When discrimination is found, the agency must provide the complainant

with a remedy that constitutes full, make-whole relief to restore the

complainant as nearly as possible to the position he would have occupied

absent the discrimination. See, e.g., Franks v. Bowman Transportation

Co., 424 U.S. 747, 764 (1976); Albemarle Paper Co. v. Moody, 422

U.S. 405, 418-19 (1975). In the Federal sector, the agency's efforts

in this regard should include compensatory damages and equitable relief,

where appropriate.

Compensatory Damages

Section 102(a) of the Civil Rights Act of 1991 (the CRA 1991),

Stat. 1071, Pub. L. No. 102-166, codified as 42 U.S.C. � 1981a,

authorizes an award of compensatory damages as part of the "make whole"

relief for intentional discrimination. Section 1981a(b)(2) indicates

that compensatory damages do not include back pay, interest on back

pay, or any other type of equitable relief. Section 1981a(b)(3)

limits the total amount of compensatory damages that may be awarded

to each complaining party for future pecuniary losses, emotional pain,

suffering, inconvenience, mental anguish, loss of enjoyment of life,

and other non-pecuniary losses, according to the number of

persons employed by the respondent employer. The limit for an

employer with more than 500 employees, such as the agency, is $300,000.

42 U.S.C. � 1981a(b)(3)(D).

Non-pecuniary damages

Compensatory damages are limited to the amount necessary to compensate

an injured party for actual harm caused by the agency's discriminatory

action, even if the harm is intangible. Damiano v. U.S. Postal Service,

EEOC Request No. 05980311 (February 26, 1999). Compensatory damages

should consider the extent, nature, and severity of the harm and the

length of time the injured party endured the harm. Id.; Enforcement

Guidance: Compensatory and Punitive Damages Available Under Section

102 of the Civil Rights Act of 1991 (Enforcement Guidance), EEOC Notice

No. 915.002 (July 14, 1992), at 11-12, 14. The Commission notes that for

a proper award of non-pecuniary compensatory damages, the amount of the

award should not be "monstrously excessive" standing alone, should not

be the product of passion or prejudice, and should be consistent with

the amount awarded in similar cases. See Ward-Jenkins v. Department of

the Interior, EEOC Appeal No. 01961483 (March 4, 1999) (citing Cygnar

v. City of Chicago, 865 F. 2d 827, 848 (7th Cir. 1989)).

Complainant submitted evidence, through his own statement and that

of his wife and of a physician assistant, of the emotional distress

caused by the agency's action. Complainant stated that he experienced

anxiety, depression, nausea, weight gain and loss, diarrhea, tachycardia

chest pain, insomnia, lack of concentration, irritability, loss of

enjoyment in life, an injured reputation and that he was prescribed

anti-depressants that he will require for the rest of his life.

Complainant's wife corroborated his statements. She added that

complainant withdrew socially and that they experienced marital strain.

Complainant's physician assistant agreed that complainant would remain

on an anti-depressant for his lifetime.

Based on the record, the Commission finds the agency's decision to award

$2,000.00 in non-pecuniary damages insufficient to remedy the harm that

complainant alleged. We find that complainant did suffer harm, however,

the evidence complainant submitted is not all related to claims (1) and

(2). The decision in EEOC Appeal No. 01994367 found disparate treatment

specifically as to claims (1) and (2) solely. Complainant submitted

evidence that predated the actions alleged in claims (1) and (2) as

well as other evidence that he failed to show was causally connected.

Taking into account the extent, nature, severity and duration of the

harm suffered, we find that $3,500.00 is an appropriate amount and that

the record is insufficient to justify a higher award. Similar cases

with somewhat similar evidence support this award. See, e.g., Harris

v. U.S. Dep't of Agriculture, EEOC Appeal No. 01966746 (December 11, 1998)

($2,000 award for non-pecuniary damages where the agency failed to promote

complainant, which complainant testified resulted in low self-esteem,

stress and depression for more than a year); Lawrence v. U.S. Postal

Service, EEOC Appeal No. 01952288 (April 18, 1996) ($3,000 award for

non-pecuniary damages where complainant was sexually harassed , which

complainant and her coworkers stated resulted in emotional distress,

illness, humiliation, and anxiety); Padgett v. U.S. Postal Service,

EEOC Appeal No. 01A24518 (July 28, 2003) ($5,000 award for non-pecuniary

damages where the agency terminated complainant's employment, which

complainant stated resulted in depression, personality changes,

sleeplessness and anxiety that will continue indefinitely).

Pecuniary damages

Pecuniary losses include, for example, moving expenses, job search

expenses, medical expenses, psychiatric expenses, physical therapy

expenses, and other quantifiable out-of-pocket expenses that are

incurred as a result of the discriminatory conduct. Enforcement

Guidance. To recover damages, the complaining party must prove that the

employer's discriminatory act or conduct was the cause of his loss. Id.

The critical question is whether the complaining party incurred the

pecuniary losses as a result of the employer's discriminatory action

or conduct. Id.

The Commission concludes that past pecuniary losses are out-of-pocket

losses that occurred prior to the date of the resolution of the

damage claim, i.e., conciliation, settlement, or the conclusion of

litigation. Id. The amount to be awarded for past pecuniary losses can

be determined by receipts, records, bills, cancelled checks, confirmation

by other individuals, or other proof of actual losses and expenses. Id.

Damages for past pecuniary losses will not normally be sought without

documentation. Id.

Complainant provided evidence detailing his out-of-pocket expenses

for prescriptions, physician assistant appointments, and mail postage.

However, the dates for the expenses do not show a causal connection to

claims (1) and (2). The receipts for Serzone either predate January

16, 1998, which is the date the actions alleged in claims (1) and (2)

occurred, or follow the date by more than a year. The records show that

complainant was not prescribed Serzone between October 1997 and February

1999. In addition, the visits to the physician assistant regarding Acute

Situational Anxiety or Depression also either predate January 16 or follow

the date by more than a year. The dates closest to the discriminatory

action date are in October 1997 and February 1999. Finally, the postage

receipts are dated in 1997, prior to the discriminatory action date.

We agree with the agency that complainant's evidence for past pecuniary

damages is insufficient to show a causal connection.

Equitable Relief

Complainant further stated that he used eight weeks of sick leave in

May 1997 and an additional week of annual leave to prepare the instant

complaint. Complainant failed to show that the sick leave he used in May

1997 was causally connected to the disparate treatment the Commission

found occurred in January 1998. In addition, pursuant to 29 C.F.R. �

1614.605, complainant was entitled to a reasonable amount of official

time to prepare his EEO complaint. He should have requested official

time rather than use annual leave for such purposes. Complainant did not

show that he requested and was denied such official time. We find that

complainant is not entitled to restoration of the above-claimed leave.

CONCLUSION

The agency's final decision is modified and remanded. The agency is

instructed to comply with the order as set forth below.

ORDER

The agency is ORDERED to take the following remedial action within 45

calendar days of the date this decision becomes final, unless otherwise

noted:

(1) The agency shall pay complainant compensatory damages in the amount

of $3,500.00 for non-pecuniary damages, less any appropriate offsets.

(2) The agency shall pay complainant's reasonable attorney's fees and

costs related to pursuing this appeal, if applicable, in accordance with

the paragraph below entitled, �Attorney Fees.�

(3) The agency is further directed to submit a report of compliance, as

provided in the paragraph entitled �Implementation of the Commission's

Decision.� The report shall include supporting documentation of the

agency's actions in compliance with this order.

ATTORNEY'S FEES (H0900)

If complainant has been represented by an attorney (as defined by

29 C.F.R. � 1614.501(e)(1)(iii), he/she is entitled to an award of

reasonable attorney's fees incurred in the processing of the complaint.

29 C.F.R. � 1614.501(e). The award of attorney's fees shall be paid

by the agency. The attorney shall submit a verified statement of fees

to the agency -- not to the Equal Employment Opportunity Commission,

Office of Federal Operations -- within thirty (30) calendar days of this

decision becoming final. The agency shall then process the claim for

attorney's fees in accordance with 29 C.F.R. � 1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0900)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant in

the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

December 12, 2003

__________________

Date