Cindy S. Smith, Complainant,v.Michael J. Astrue, Commissioner, Social Security Administration, Agency.

Equal Employment Opportunity CommissionAug 10, 2007
0120072176 (E.E.O.C. Aug. 10, 2007)

0120072176

08-10-2007

Cindy S. Smith, Complainant, v. Michael J. Astrue, Commissioner, Social Security Administration, Agency.


Cindy S. Smith,

Complainant,

v.

Michael J. Astrue,

Commissioner,

Social Security Administration,

Agency.

Appeal No. 0120072176

Hearing No. 540-2006-00168X

Agency No. DEN061908SSA

DECISION

On March 27, 2007, complainant filed an appeal from the agency's March

5, 2007, final order concerning her equal employment opportunity (EEO)

complaint alleging employment discrimination in violation of Title VII

of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. �

2000e et seq. The appeal is deemed timely and is accepted pursuant

to 29 C.F.R. � 1614.405(a). For the following reasons, the Commission

affirms the agency's final order.

ISSUE PRESENTED

The issue presented herein is whether complainant was discriminated

against on the basis of reprisal for prior protected EEO activity under

Title VII of the Civil Rights Act of 1964 when she was not selected for

a promotion to Social Insurance Specialist (Technical Expert), GS-12.

BACKGROUND

At the time of events giving rise to this complaint, complainant worked as

a Claims Representative, GS-11, at the agency's Ogden, Utah office. Her

primary duty was to process claims for insurance benefits under Title

II of the Social Security Act. In September 2005, complainant applied

for a promotion to Social Insurance Specialist (Technical Expert),

GS-12. On October 31, 2005, she was notified that she was not selected.

The agency indicated that it made its selections decision based on the

following criteria:

1. The ability to develop and adjudicate the most complex non-routine

Title II cases;

2. The ability to investigate and develop fraud cases;

3. The ability to provide technical expertise on the most effective use

of software/system to process complex claims;

4. The ability to communicate:

a. in providing training to other employees;

b. in providing technical expertise to other employees;

c. in providing information to other agencies and Social Security

Administration components;

5. The ability to provide technical staff advice;

6. Comprehensive knowledge of Social Security programs;

7. Working knowledge of the automated programs and systems applications

used in the administration of Social Security benefits;

8. Working knowledge of the programs, policies, and procedures

administered by the Social Security Administration;

9. The ability to maintain a large workload while meeting the agency's

performance goals;

10. The ability to produce quality, accurate work with minimal error;

and

11. The ability to successfully mentor and provide technical assistance

to other employees.

The agency's selecting official stated that, based on this criteria, the

selectee was more qualified than complainant for the following reasons:

1. He had a more extensive technical knowledge and background of the

programs, policies, and procedures administered under Title II;

2. He worked independently, relying very little upon instruction from

others;

3. He performed independent research to find answers and solutions to

complex problems;

4. Statistical data indicates that he reached the agency's overall timely

paid disability insurance benefits goal 44% of the time in the prior two

years, whereas complainant reached the same goal only 26% of the time;

5. Statistical data indicates that he reached the agency goal for claims

timely processed with respect to Retirement and Survivors Insurance

Benefits 83% of the time in the prior two years, whereas complainant

reached the same goal only 44% of the time;

6. He adjudicates payment of Social Security benefits with minimal err

or discrepancy;

On February 9, 2006, complainant filed an EEO complaint alleging that she

was discriminated against on the basis of reprisal for prior protected

EEO activity under Title VII of the Civil Rights Act of 1964 when she was

not selected for a promotion to Social Insurance Specialist (Technical

Expert), GS-12.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of her right to request

a hearing before an EEOC Administrative Judge (AJ). Complainant timely

requested a hearing. The AJ assigned to the case determined sua sponte

that the complaint did not warrant a hearing and over the complainant's

objections, issued a decision without a hearing on February 13, 2007. The

agency subsequently issued a final order adopting the AJ's finding that

complainant failed to prove that she was subjected to discrimination

as alleged. Specifically, the AJ determined that complainant failed to

show a causal connection between her prior EEO activity and the alleged

incident of discrimination. The AJ further found that complainant failed

to demonstrate that the agency's articulated reason for not selecting

her is pretext for discrimination. On appeal, complainant contends that

the AJ failed to properly consider evidence that she is more qualified

than the selectee. The agency requests that we affirm its final decision.

ANALYSIS AND FINDINGS

In rendering this appellate decision we must scrutinize the AJ's legal

and factual conclusions, and the agency's final order adopting them, de

novo. See 29 C.F.R. � 1614.405(a) (stating that a "decision on an appeal

from an agency's final action shall be based on a de novo review . . .");

see also EEOC Management Directive 110, Chapter 9, � VI.B. (November 9,

1999). (providing that an administrative judge's "decision to issue a

decision without a hearing pursuant to [29 C.F.R. � 1614.109(g)] will be

reviewed de novo"). This essentially means that we should look at this

case with fresh eyes. In other words, we are free to accept (if accurate)

or reject (if erroneous) the AJ's, and agency's, factual conclusions and

legal analysis - including on the ultimate fact of whether intentional

discrimination occurred, and on the legal issue of whether any federal

employment discrimination statute was violated. See id. at Chapter 9,

� VI.A. (explaining that the de novo standard of review "requires that

the Commission examine the record without regard to the factual and

legal determinations of the previous decision maker," and that EEOC

"review the documents, statements, and testimony of record, including

any timely and relevant submissions of the parties, and . . . issue its

decision based on the Commission's own assessment of the record and its

interpretation of the law").

We must first determine whether it was appropriate for the AJ to have

issued a decision without a hearing on this record. The Commission's

regulations allow an AJ to issue a decision without a hearing when

he or she finds that there is no genuine issue of material fact. 29

C.F.R. � 1614.109(g). This regulation is patterned after the summary

judgment procedure set forth in Rule 56 of the Federal Rules of Civil

Procedure. The U.S. Supreme Court has held that summary judgment is

appropriate where a court determines that, given the substantive legal

and evidentiary standards that apply to the case, there exists no genuine

issue of material fact. Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255

(1986). In ruling on a motion for summary judgment, a court's function

is not to weigh the evidence but rather to determine whether there are

genuine issues for trial. Id. at 249. The evidence of the non-moving

party must be believed at the summary judgment stage and all justifiable

inferences must be drawn in the non-moving party's favor. Id. at 255. An

issue of fact is "genuine" if the evidence is such that a reasonable fact

finder could find in favor of the non-moving party. Celotex v. Catrett,

477 U.S. 317, 322-23 (1986); Oliver v. Digital Equip. Corp., 846 F.2d

103, 105 (1st Cir. 1988). A fact is "material" if it has the potential

to affect the outcome of the case.

If a case can only be resolved by weighing conflicting evidence, issuing

a decision without holding a hearing is not appropriate. In the context

of an administrative proceeding, an AJ may properly consider issuing

a decision without holding a hearing only upon a determination that

the record has been adequately developed for summary disposition. See

Petty v. Department of Defense, EEOC Appeal No. 01A24206 (July 11,

2003). Finally, an AJ should not rule in favor of one party without

holding a hearing unless he or she ensures that the party opposing the

ruling is given (1) ample notice of the proposal to issue a decision

without a hearing, (2) a comprehensive statement of the allegedly

undisputed material facts, (3) the opportunity to respond to such a

statement, and (4) the chance to engage in discovery before responding,

if necessary. According to the Supreme Court, Rule 56 itself precludes

summary judgment "where the [party opposing summary judgment] has not

had the opportunity to discover information that is essential to his

opposition." Anderson, 477 U.S. at 250. In the hearing context, this

means that the administrative judge must enable the parties to engage in

the amount of discovery necessary to properly respond to any motion for

a decision without a hearing. Cf. 29 C.F.R. � 1614.109(g)(2) (suggesting

that an administrative judge could order discovery, if necessary, after

receiving an opposition to a motion for a decision without a hearing).

After a careful review of the record, the Commission finds that the

AJ appropriately issued a decision without a hearing, as complainant

failed to proffer sufficient evidence to establish that a genuine

issue of material fact exists such that a hearing on the merits is

warranted. Specifically, the Commission finds that the AJ made certain

that: the investigative record was adequately developed; there were no

genuine issues of material fact; and there were no findings of fact made

by weighing conflicting evidence or assessing witness credibility.

Although the initial inquiry in a discrimination case usually focuses

on whether the complainant has established a prima facie case,

following this order of analysis is unnecessary when the agency has

articulated a legitimate, nondiscriminatory reason for its actions. See

Washington v. Department of the Navy, EEOC Petition No. 03900056 (May 31,

1990). In such cases, the inquiry shifts from whether the complainant

has established a prima facie case to whether he has demonstrated by a

preponderance of the evidence that the agency's reasons for its actions

merely were a pretext for discrimination. Id.; see also United States

Postal Service Board of Governors v. Aikens, 460 U.S. 711, 714-717

(1983). Because the agency has proffered a legitimate, nondiscriminatory

reason for the alleged discriminatory events, complainant now bears

the burden of establishing that the agency's stated reason is merely a

pretext for discrimination. Shapiro v. Social Security Administration,

EEOC Request No. 05960403 (December 6, 1996). In nonselection cases,

pretext may be found where the complainant's qualifications are plainly

superior to the qualifications of the selectee. See Wasser v. Department

of Labor, EEOC Request No. 05940058 (November 2, 1995). The Commission

notes, however, that an employer has the discretion to choose among

equally qualified candidates provided that the employment decision is

not based upon unlawful criteria.

After careful review of the record, we find that it does not contain

sufficient evidence to support a finding that complainant's qualifications

were plainly superior to the qualifications of the selectee. Although

complainant contends that she was more qualified than the selectee,

a preponderance of the evidence in the record supports the AJ's finding

that complainant failed to show that management acted in reprisal when

she was not selected. Specifically, the record contains statistical data

indicating that the selectee processed benefit claims more efficiently

than complainant. Complainant contends that this data is not an accurate

reflection of the applicants' relative productivity rates because the

selectee used improper processing procedures and was given claims that

were easier to process. However, she submits no documentation or other

evidence in support of this allegation.

Complainant asserts that she should have been selected because she had

twenty-five years of experience with the agency, she specialized in

Continuing Disability Reviews, and she had adjudicated both Title II and

Title XVI programs. Moreover, the record contains performance appraisals

and affidavits from co-workers indicating that complainant is a highly

valued employee. However, these factors serve to illustrate merely

that complainant is indeed highly qualified, as is the selectee. They

do not patently show, as she suggests, that she is more qualified than

the selectee.

In this regard, the Commission finds that the AJ's decision summarized

the relevant facts, and we discern no basis to disturb the AJ's finding

of no discrimination on the basis of reprisal.

CONCLUSION

Based on a thorough review of the record and the contentions on appeal,

including those not specifically addressed herein, we affirm the final

agency decision.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive

for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All

requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark,

the request to reconsider shall be deemed timely filed if it is received

by mail within five days of the expiration of the applicable filing

period. See 29 C.F.R. � 1614.604. The request or opposition must also

include proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your case

in court. "Agency" or "department" means the national organization, and

not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court

appoint an attorney to represent you and that the Court permit you to

file the action without payment of fees, costs, or other security. See

Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e

et seq.; the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791,

794(c). The grant or denial of the request is within the sole discretion

of the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

_________________

Date

August 10, 2007

2

0120072176

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 19848

Washington, D.C. 20036

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0120072176