FERREN, Associate Judge:

The Director of the Department of Employment Services (DOES) denied petitioner Reichley's claim for supplemental workers compensation benefits because Reichley had received compensation for the same period of disability under Virginia's compensation scheme. In doing so, the Director relied on his decision in Ringgold v. Safeway Stores, H AS No. 83-157, OWC No. 15214 (Jan. 24, 1985), which he decided after Reichley had filed claims in both the District of Columbia and Virginia. Ringgold overruled the agency's earlier decision in Herring v. Guest Services, Inc., H AS No. 82-5, OWC No. 68 (March 30, 1983), which had held that the District of Columbia Workers' Compensation Act of 1979, D.C. Code § 36-303(a)(1) (1981), permitted supplemental compensation, i.e., payment of the difference between the benefits paid by a foreign jurisdiction and the higher benefits payable by the District if the claim had been entirely processed here.

Reichley contends that the Director's Ringgold analysis is erroneous. In the alternative, Reichley argues that, because he reasonably relied on Herring, the Director should not apply Ringgold retroactively to deny his claim for supplemental compensation. He also advances constitutional arguments. In a separate opinion issued today, this court holds that Ringgold is a permissible interpretation of § 36-303(a)(1). Ringgold v. District of Columbia Department of Employment Services, 531 A.2d 241 (D.C. 1987) (relying on Lee v. District of Columbia Department of Employment Services, 509 A.2d 100 (D.C. 1986), which sustained the Director's interpretation of D.C. Code § 36-303(a)(1) to deny a claim filed in the District of Columbia if the claimant was also receiving benefits from another jurisdiction based on the same claim). We agree, however, that this new interpretation should not be applied retroactively. Accordingly, we reverse and remand.

I.

Petitioner, Samuel Reichley, was a bus driver for intervenor, Washington Metropolitan Area Transit Authority (WMATA). Reichley alleges that he suffered a hernia on July 19, 1983, while sharply turning his bus to the right. Despite the hernia, he continued working until August 3, 1983. From August 3 to September 26 he was off work, undergoing surgery to repair the hernia. While he was in the hospital, Reichley was informed that WMATA had refused his claim for hospitalization expenses. When he left the hospital, he sought legal advice. Reichley filed a claim with DOES alleging temporary, total disability. He sought benefits for the period from August 3 to September 26, 1983. WMATA controverted the claim.

Reichley alleges that his attorney subsequently advised him, in light of DOES' recent decision in Herring, to file in addition a worker's compensation claim in Virginia, with the intention of receiving "benefits from whatever source as quickly as possible" and, if that were Virginia, of receiving supplemental benefits in the District. As a result, WMATA would "have to pay no more than the highest compensation allowed by any single jurisdiction." The parties stipulated that Reichley filed a claim in Virginia, that WMATA paid the Virginia claim at the rate of $277 per week for the period from August 3, 1983 to September 26, 1983, and that the District's compensation rate, if payable, would be $295. Reichley, therefore, sought supplemental benefits of $18 per week under the District's higher compensation rate for the same seven and one-half week period.

At the hearing on May 24, 1984, before the Chief Hearing Examiner, WMATA argued, among other contentions, that pursuant to D.C. Code § 36-303(a)(1) (1981), Reichley's acceptance of compensation under the Virginia statute barred his receipt of supplemental benefits in the District. In her Recommended Compensation Order of July 20, 1984, the Examiner summarily rejected this argument and recommended supplemental benefits for Reichley for the reasons set forth in her Final Compensation Order in Herring.

As is now DOES' practice (which was not the case at the time of Herring), the Recommended Compensation Order was referred for review by the Director of DOES. He issued a Proposed Compensation Order on July 26, 1984, summarily adopting the Chief Hearing Examiner's recommendation. WMATA filed exceptions arguing again, among other contentions, that § 36-303(a)(1) barred Reichley's claim for supplemental benefits. Reichley filed a response urging the Director to adopt the Recommended Compensation Order.

In his Final Compensation Order of January 30, 1985, the Director, agreeing with WMATA, reversed his position. The Director relied on his six-day old decision in Ringgold, in which he had reexamined the holding of Herring. He determined that an employee could not receive benefits under the District of Columbia Workers' Compensation Act of 1979

for any period for which that employee received benefits under the law of another jurisdiction for the same injury. Thus, while an employee may file a successive claim for benefits, [D.C. Code § 36-303(a)(1)] limits the receipt of benefits to periods for which the employee has not already received benefits from another jurisdiction.

Reichley filed this appeal. Neither DOES nor WMATA filed cross-appeals.

II.

Reichley argues, first, that the Director erroneously concluded that D.C. Code § 36-303(a)(1) (1981) bars supplemental compensation for the same period of disability compensated under another state's law. We affirm the Director's construction of § 36-303(a)(1) in Lee, concluding that it was "reasonable and permissible." 509 A.2d at 105; accord, Ringgold, 531 A.2d 241, 242 (D.C. 1987). Accordingly, we must reject Reichley's first argument.

III.

Reichley also argues that DOES' new construction of § 36-303(a)(1) should not be applied retroactively to bar his claim. He stresses that (1) he reasonably had relied upon Herring in filing his Virginia claim after he had filed in the District, and (2) because DOES overruled Herring long after he had filed his claims in both jurisdictions, he did not have timely notice of the agency's completely different interpretation of the statute that would be applied to his claim, to his detriment. Accordingly, Reichley argues that DOES' new Ringgold interpretation should be applied prospectively, and thus that the Herring rule should be applied to him.

In adjudicating Herring, DOES announced a rule of law — permitting supplemental compensation — that would apply not only to the immediate parties but also to others who would present the same issue in future cases. Subsequently, in adjudicating Ringgold, DOES announced an altogether different rule of law — prohibiting supplemental compensation — to govern the same issue. In short, one generally applicable adjudicative rule replaced another, raising the question whether someone who had relied on Herring should suffer the impact of Ringgold when the claim was eventually adjudicated.

A.

Herring had not been subjected to judicial review at the time DOES announced Ringgold. Thus, as the first step toward resolving the retroactivity issue, we must address the question whether anyone justifiably could have relied on Herring as "the law" or whether a claimant, instead, should have regarded Herring merely as an ephemeral agency interpretation of the statute without commanding legal significance until the appeals court resolved the issue.

In the first place, claimants properly could have assumed that DOES itself invited reliance on Herring. Despite an occasional reversal of direction as in Ringgold, agencies, like courts, must and do favor a policy of stare decisis unless unusual circumstances intervene. See Greater Boston Television Corp. v. Federal Communications Comm'n, 143 U.S.App. D.C. 383, 394, 444 F.2d 841, 852 (1970) (stating that agencies may depart from their own precedent but in doing so must "supply a reasoned analysis" justifying the change), cert. denied, 403 U.S. 923, 91 S.Ct. 2233, 29 L.Ed.2d 701 (1971). On the other hand, a reviewing court has the last word in approving or rejecting an agency's interpretation of a statute. In our view, the issue of justifiable reliance on an agency adjudication not yet tested by judicial review turns primarily on the degree of deference a reviewing court owes to the agency's statutory interpretation. If, for example, one could say that, given our standard of review, this court very likely would have sustained Herring had it reached us — despite the agency's later-expressed views in Ringgold — then reliance on Herring as "the law" would have been justifiable. If, however, the agency's interpretation would not have provided a sound basis for predicting this court's reaction to Herring, then reliance on the agency adjudication would normally have been misplaced.

There can be no doubt about our policy of deference. In Lee, in considering the identical question presented in Herring, we applied the standard of review consistently invoked in such cases:

[W]e must give great weight to any reasonable construction of a regulatory statute that has been adopted by the agency charged with its enforcement. [Citations omitted.] The interpretation of the agency is binding unless it is plainly erroneous or inconsistent with the enabling statute. [Citations omitted.] Consequently, we sustain the agency decision even in cases in which other, contrary, constructions may be equally as reasonable as the one adopted by the agency. [Citations omitted.]

509 A.2d at 102; accord, Boyd v. District of Columbia Dept. of Human Services, 524 A.2d 744, 747 (D.C. 1987) (per curiam); MCM Parking Co. v. District of Columbia Department of Employment Services, 510 A.2d 1041, 1043-44 (D.C. 1986); Hughes v. District of Columbia Department of Employment Services, 498 A.2d 567, 570 (D.C. 1985) (deferring to Director's rejection of an interpretation by the Hearing Examiner of another provision at issue in Herring); Weaver Bros. Inc. v. District of Columbia Rental Housing Comm'n, 473 A.2d 384, 388 (D.C. 1984) (reversing agency); Tenants of 3039 Q Street, N.W. v. District of Columbia Rental Accommodations Comm'n, 391 A.2d 785, 787 (D.C. 1978).

Although we do not directly review Herring here, we would be hard pressed to say from the statutory language or from the Chief Hearing Examiner's analysis that Herring, any more than Ringgold, was an unreasonable interpretation of the Act. Moreover, we note that this court has already concluded "that the legislative history of the District of Columbia [Workers' Compensation] [A]ct [of 1979] reveals no extended discussions or comments throwing definitive light on the specific issue considered here [supplemental compensation under D.C. Code § 36-303(1) (1981)]." Lee, 509 A.2d at 104 n. 4. Accordingly, we see no reason to believe that Herring would not have received the traditional deference accorded agency adjudications. We are therefore now in a position to discuss whether and how an adjudicative rule, such as Herring, is subject to a retroactivity/prospectivity analysis.

B.

Whether to give retroactive or prospective effect to a new agency rule announced through adjudication presents "a difficult and recurring problem in the field of administrative law." Retail, Wholesale and Department Store Union v. National Labor Relations Board, 151 U.S.App.D.C. 209, 217, 466 F.2d 380, 388 (1972). When agencies engage in rulemaking, they generally adopt formal regulations after notifying interested parties and according them an opportunity to comment at a hearing or otherwise. D.C. Code § 1-1506(a) (1987 Replacement); see Retail, Wholesale, 151 U.S.App.D.C. at 217, 466 F.2d at 388. Although regulations adopted through rulemaking may be applied retroactively when not inconsistent with prior law, Anderson, Clayton Co. v. United States, 562 F.2d 972, 984 (5th Cir. 1977), cert. denied, 436 U.S. 944, 98 S.Ct. 2845, 56 L.Ed.2d 785 (1978), they normally apply prospectively because they usually effect a change in settled law. A "fundamental unfairness would inevitably result" if new regulations were applied to "parties who had previously established their legal positions in reliance upon the former regulations." 1880 Columbia Road, N.W., Tenants' Ass'n v.District of Columbia Rental Accommodations Comm'n, 400 A.2d 333, 338 (D.C. 1979); accord, Anderson, Clayton, 562 F.2d at 984.

Because an administrative agency usually has " 'the ability to make new law prospectively through the exercise of its rulemaking powers, it has less reason [than a court] to rely upon ad hoc adjudication to formulate new standards of conduct.' " National Labor Relations Bd. v. Majestic Weaving Co., 355 F.2d 854, 860 (2d Cir. 1966) (quoting Securities Exchange Comm'n v. Chenery Corp., 332 U.S. 194, 202, 67 S.Ct. 1575, 1580, 91 L.Ed. 1995 (1947)). But see Boyd, 524 A.2d at 747 (department takes position it lacks general rulemaking authority). Indeed, agencies have received "substantial and repeated scholarly and judicial criticism" for using adjudication as a way to effect a retroactive change in the law by avoiding the rulemaking process. Retail, Wholesale, 151 U.S.App.D.C. at 217, 466 F.2d at 388. This is not to say, however, that application of an agency's new adjudicative rule to the parties before it, as well as to others whose cases are pending, is automatically suspect. To the contrary, rules created during agency adjudication — in contrast with regulations adopted through administrative rulemaking — traditionally apply retroactively, at least to the immediate parties to the dispute, for two reasons. See Majestic Weaving, 355 F.2d at 860.

In the first place, an agency's use of adjudication to announce a new rule usually means the law is unsettled; the decision usually does not change an established rule on which a party has reasonably relied. In the typical case, therefore, agency adjudication presents no issue of retroactivity in the sense that the agency confronts a settled rule in the way of its decision to adopt a different rule.

Second, the practical benefits from allowing agencies to develop law, on occasion, through adjudication to some extent justify the retroactive rulemaking traditionally associated with adjudication. More specifically, certain areas of administrative regulation are better suited to case-by-case development than to more general prospective pronouncements; an agency legitimately may determine that it is preferable to develop detailed rules in a piecemeal fashion, waiting to decide issues until they arise in the varying circumstances of particular cases and thus tailoring its decisions to the narrow facts of individual disputes. National Labor Relations Board v. Bell Aerospace Co., 416 U.S. 267, 294, 94 S.Ct. 1757, 1771-72, 40 L.Ed.2d 134 (1974); Chenery Corp., 332 U.S. at 202-03, 67 S.Ct. at 1580-81; Leedom v. International Brotherhood of Electrical Workers, Local Union No. 108, 107 U.S.App.D.C. 357, 361, 278 F.2d 237, 241 (1960). As a consequence, because the parties to agency adjudication are engaged in a real controversy, they ordinarily should be entitled to a decision that allocates the benefits and burdens of the new rule among the parties themselves, as in a court of law; adjudications normally are not intended to result in advisory opinions.

On the other hand, agencies sometimes adopt rules through adjudication that would have been a proper subject for rulemaking, for occasionally agency adjudications, like rulemaking proceedings, overturn settled law. See Majestic Weaving, 355 F.2d at 860-61 (dicta). Of course, " 'every case of first impression has a retroactive effect' " in the sense that a definitive interpretation is eventually given to an earlier enactment. Id. at 860 (quoting Chenery Corp., 332 U.S. at 203, 67 S.Ct. at 1580-81). But — of particular significance to the instant case — the problem of retroactive application has a somewhat different aspect in cases not of first but of second impression, where an agency alters an established rule defining permissible conduct which has been generally recognized and relied on throughout the industry that it regulates." Id. Fairness, therefore, may demand purely prospective application of an adjudicative rule when the conditions that ordinarily justify adjudication instead of rulemaking do not hold; for example, when a party to an adjudication announcing or applying a new rule reasonably relied, as did Reichley, on a different rule established by an earlier agency adjudication. Retail, Wholesale, 151 U.S.App.D.C. at 217-19, 446 F.2d at 388-90; Majestic Weaving, 355 F.2d at 860-61. In such a case, the relying party would be treated as unfairly by the application of a new adjudicative rule as by the retroactive imposition of a new rule adopted through the rulemaking mechanism.

Nonetheless, when an agency announces a rule through adjudication that reflects a change in agency policy, the new rule will not be given the virtually automatic prospective effect that it would as the product of agency rulemaking; the tradition of retroactive adjudication is strong, whether in agencies or in the courts. Accordingly, agencies and the courts determine whether an agency's new adjudicative rule shall apply retroactively or prospectively by employing criteria similar to those used in civil and criminal adjudications. We turn to that analysis.

C.

A retroactivity/prospectivity determination "is a question of law." Retail, Wholesale, 151 U.S.App.D.C. at 218, 466 F.2d at 390. Accordingly, when an agency announces a rule that differs from a previously prevailing rule, courts review an agency's decision to apply the new rule retroactively "with no overriding obligation of deference to the agency decision" and frequently "decline to enforce administrative orders when in their view the integrity of retroactive application has not been counterbalanced by sufficiently significant statutory interests." Id. (citations omitted).

This court has not had occasion to address the circumstances under which an agency adjudication overruling the agency's prior precedent may be applied, retroactively, to cases already filed. However, in Mendes v. Johnson, 389 A.2d 781 (D.C. 1978) (en banc), we announced the criteria by which we would determine whether our judicial decisions, overruling precedent in civil cases, would be applied retroactively, or retroactively to benefit only the litigants but otherwise prospectively, or altogether prospectively. Similarly, applying Supreme Court analyses, we have resolved retroactivity/prospectivity issues in a number of criminal cases. We are mindful, moreover, that the Supreme Court has stated that the question whether an administrative adjudication may be applied retroactively requires, as in civil and criminal cases, a balancing approach. See Bell Aerospace Co., 416 U.S. at 295, 94 S.Ct. at 1772; Chenery Corp., 332 U.S. at 203. The United States Court of Appeals for the District of Columbia Circuit has often elaborated such an approach. E.g., Clark-Cowlitz Joint Operating Agency v. Federal Energy Regulatory Comm'n, 826 F.2d 1074 (D.C. Cir. 1987) (en banc); Retail, Wholesale, 151 U.S.App.D.C. at 216-22, 466 F.2d at 387-93; Leedom, 107 U.S.App.D.C. at 360-63, 278 F.2d at 240-43 (discussed in Mendes, 389 A.2d at 790 n. 23).

Combining Mendes with Retail, Wholesale, and drawing, as appropriate, on language from our decisions in criminal cases, supra, notes 7-9, we conclude that administrative agencies, and ultimately the courts, should apply four factors in determining whether an agency's adjudication announcing a new rule of law should be applied retroactively or prospectively:

(1) whether the decision is a "clear break with the past" precedent or was foreshadowed by trends in the law;

(2) the extent to which the party against whom the new decision is invoked reasonably relied upon the old rule, including the nature and degree of the burden a retroactive decision would impose on that party;

(3) the importance of rewarding the real party in interest, if any, who initiated the agency's changed decision; and

(4) whether administering both the new and the old rules for some period of time would pose a severe administrative burden or otherwise interfere with a significant statutory interest.

D.

Applying the four factors to this case, we conclude that DOES erred in applying its new construction of § 36-303(a)(1) in Ringgold retroactively to cases filed after Herring. First, Ringgold was a clear break from Herring; indeed, the Director acknowledged in his Final Compensation Order in this case that Herring and Ringgold were invariably at odds. See supra, note 2. Under Herring, Reichley could have recovered supplemental benefits in the District; under Ringgold, he could not. Additionally, Reichley had no notice or "intimation" that DOES would overrule Herring until the Director did so in Ringgold on January 24, 1985, long after Reichley had relied on Herring in electing also to file in Virginia.

Second, Reichley reasonably relied on Herring in the hope of obtaining needed benefits from either jurisdiction as soon as possible and, if from Virginia, with the expectation of receiving supplemental benefits from the District. See Thomas v. Washington Gas Light Co., 448 U.S. 261, 284-85, 100 S.Ct. 2647, 2662-63, 65 L.Ed.2d 757 (1980) (plurality opinion). This conclusion, however, requires considerable elaboration. Under the predecessor to the District of Columbia Workers' Compensation Act of 1979 — the District of Columbia Workmen's Compensation Act of 1928, D.C. Code § 36-501 (1973) (incorporating the Longshoremen's and Harbor Workers' Compensation Act, 33 U.S.C. § 901 to 950 (1982)) — courts had allowed supplemental compensation, even though the Longshore Act contained no explicit provision allowing such benefits. E.g., Calbeck v. Traveler's Insurance Co., 370 U.S. 114, 82 S.Ct. 1196, 8 L.Ed.2d 368 (1962); cf. United Brands Co. v. Melson, 594 F.2d 1068, 1074-75 (5th Cir. 1979) (allowed double recovery for same injury under facts of case).

In crafting the District of Columbia Workers' Compensation Act of 1979, however, the Council of the District of Columbia inserted the language of § 36-303 (a)(1), supra, note 3, which was not contained in the Longshore Act. On its face, this section arguably eliminated supplemental benefits, although the Council's intent was nowhere explained in the Act's legislative history. Lee, 509 A.2d at 104 n. 4. Furthermore, in his article, The New Act in Town: A Guide to the D.C. Workers' Compensation Act of 1979, 6 DISTRICT LAWYER 26, 28 (May/June 1982), Gerald Herz opined that § 36-303 would "stop the previous practice of claims initially being filed in Maryland or Virginia and, once benefits have been exhausted under the state act, filing for additional benefits in the District of Columbia." Thus, if Reichley had filed his claim in 1982, before Herring, he probably "should have known that the old rule" under the Longshore Act "was about to be changed, because of either judicial or legislative intimations to that effect." Mendes, 389 A.2d at 790. But Reichley had no occasion to file at that time.

On March 30, 1983, DOES purported to resolve any uncertainty as to whether the District of Columbia would allow supplemental compensation under its new § 36-303(a)(1). On that date, DOES published an interpretation of § 36-303(a)(1) in Herring, concluding that the Act did not preclude supplemental compensation; it precluded only double recovery. Although announced through adjudication, the Herring rule was an interpretation of law by DOES entitled to the deference recognized by our caselaw discussed above — unless and until retracted or declared invalid.

Until Ringgold overruled Herring, DOES intended Herring to be an authoritative, not merely advisory, interpretation having precedential effect. Counsel for DOES acknowledged at oral argument that the Director had adopted Herring, recognizing its precedential value, before he overruled it. More specifically, that the agency intended to make Herring a precedential rule, rather than an advisory ruling, is indicated not only by the Chief Hearing Examiner's reliance on Herring to dispose of the employer's argument in this case, but also by the Director's own reliance on Herring during initial review of the Examiner's recommended compensation order. Only after the Director reviewed WMATA's exceptions to this interpretation, as well as the exceptions of other parties in Ringgold and Lee, did he decide to overrule Herring as to supplemental compensation for the same period of disability.

Furthermore, as we noted earlier, the legislative history of the District of Columbia Workers' Compensation Act of 1979 provides no grounds for favoring one or the other interpretation advanced in Herring and Ringgold. Cf. Lee, 509 A.2d at 104 n. 4. For this reason, DOES' interpretation of § 36-303(a)(1) in Herring was of considerable significance, for it not only filled a void in the legislative history but also supplied an interpretation that arguably was at odds with a more likely meaning of the statutory language. See Herz, The New Act in Town, 6 DISTRICT LAWYER at 28.

Reichley, therefore, reasonably relied on Herring at the crucial juncture when, in August 1983, he filed in the District and, on the advice of counsel, subsequently filed in Virginia. Furthermore, Reichley relied to his detriment. If the new rule were applied retroactively, then by virtue of the fact that Reichley applied in Virginia, relying on Herring, he would lose the benefits of the District's higher compensation rate. This burden is not de minimis. See Retail, Wholesale, 151 U.S.App.D.C. at 221, 466 F.2d at 392.

As to the third factor, the real party in interest that encouraged the new rule, WMATA, is an institutional litigant with numerous cases before DOES. E.g., Washington Metropolitan Area Transit Authority v. District of Columbia Department of Employment Services, 506 A.2d 1127 (1986). Accordingly, WMATA will "reap the benefit of the new rule of law in succeeding cases," Mendes, 389 A.2d at 791 (citation omitted). Furthermore, although WMATA urged the new rule in its exceptions filed with the Director in this case, the Director announced the new rule in Ringgold. In a sense, therefore, retroactive application here would reward WMATA, to some extent, for Safeway's advocacy in Ringgold (as well as for the employer's arguments in Lee).

Finally, we must consider DOES' statutory and administrative interests in retroactively applying its Ringgold decision. Any time a new rule is announced and applied prospectively, there will be some administrative inconvenience in administering both the new and the old rules simultaneously. See R. Weaver, Retroactive Regulatory Interpretations, An Analysis of Judicial Responses, 61 NOTRE DAME L.REV. 167, 212-16 (1986). The administrative burden must be severe, however, to overcome a party's justifiable and detrimental reliance on an old rule. Unless the burden of applying the new rule to the party who relied on the old rule "is de minimis, or the newly discovered statutory design compels its retroactive application, the principles which underlie the very notion of an ordered society, in which authoritatively established rules of conduct may fairly be relied upon, must preclude its retroactive effect." Retail, Wholesale, 151 U.S.App.D.C. at 221, 466 F.2d at 392; cf. Leedom, 107 U.S.App.D.C. at 362-63, 278 F.2d at 242-43 (NLRB's new rule applied retroactively because simultaneous administration of the new and old rules to labor contracts of five years duration would be an "administrative monstrosity").

DOES never has explained why it has decided to apply Ringgold retroactively; the Director simply has done so. Nor has DOES, in its brief on appeal, elucidated what, if any, statutory or policy interest there is in applying Ringgold retroactively. DOES has demonstrated no severe administrative burden in implementing two rules, one for those claims filed between Herring (March 30, 1983) and Ringgold (January 24, 1985), and another for the claims filed before Herring or after Ringgold. The record does not indicate that this would be an unreasonable administrative burden on DOES. Consequently, upon motion, DOES must reconsider its decisions in those cases filed between Herring and Ringgold and decided before this opinion.

E.

In sum, if an agency's adjudication is a clear break with the past and a party reasonably relied to its detriment on the previous rule, then the new rule should be applied prospectively, unless the agency (or real party in interest) can demonstrate that this reliance interest is outweighed because prospective application would impose a severe administrative burden, otherwise interfere with a significant statutory interest, or fail to provide an essential reward to those who innovate change. Retail, Wholesale, 151 U.S.App.D.C. at 221, 466 F.2d at 392; see Mendes, 389 A.2d at 789-91; cf. 1880 Columbia Road, 400 A.2d at 338 (rulemaking). In this case, Reichley reasonably relied to his detriment on the Herring rule. DOES has failed to demonstrate a severe administrative burden or interference with a significant interest if the Ringgold rule is applied prospectively. WMATA, as an institutional litigant, will benefit from Ringgold and thus need not be additionally rewarded by its retroactive application. Accordingly, DOES erred in applying in this case its new construction of § 36-303(a)(1) announced in Ringgold, rather than its earlier interpretation announced in Herring.Reversed and remanded.