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Williams v. Santos

United States District Court, Central District of California
Jun 15, 2022
CV 21-08697-RSWL-RAOx (C.D. Cal. Jun. 15, 2022)

Opinion

CV 21-08697-RSWL-RAOx

06-15-2022

ARIANA K. WILLIAMS, Plaintiff, v. ROBERT L. SANTOS, in his official capacity as Director of the U.S. Census Bureau, Defendant.


ORDER RE: DEFENDANT'S MOTION TO DISMISS [21]

HONORABLE RONALD S.W. LEW, Senior U.S. District Judge.

Plaintiff Ariana K. Williams (“Plaintiff”) brings this Action against Defendant Robert L. Santos (“Defendant”), in his capacity as Director of the United States Census Bureau (“USCB”), alleging discrimination, harassment, and retaliation under the Rehabilitation Act. Currently before the Court is Defendant's Motion to Dismiss [21] for failure to state a claim (“Motion”). Having reviewed all papers submitted pertaining to this Motion, the Court NOW FINDS AND RULES AS FOLLOWS: the Court GRANTS the Motion with leave to amend.

I. BACKGROUND

A. Factual Background

The Complaint alleges the following:

Plaintiff suffers from disabilities including post-traumatic stress disorder, chronic inflammatory response syndrome, and tenosynovitis. First Am. Compl. (“FAC”) ¶ 17, ECF No. 20. Plaintiff was hired as an administrative clerk by USCB on February 4, 2020. Id. ¶ 14. On her first day of employment, Plaintiff requested an accommodation for an earpiece from her supervisor. Id. ¶ 20. Her request was denied, and Plaintiff was informed that all coworkers had to share earpieces. Id. Plaintiff also required sufficient air circulation throughout the office, but USCB failed to maintain sufficient ventilation. Id. ¶¶ 21-26. Plaintiff was also harassed by one of her supervisors throughout February and March 2020. Id. ¶¶ 32-38.

On March 17, 2020, Plaintiff received a doctor's note that ordered her off work through April 17, 2020, due to her breathing condition. Id. ¶ 27. On May 4, 2020, Plaintiff's doctor provided Plaintiff with a new off-work order through September 16, 2020. Id. ¶ 29. On June 22, 2020, Plaintiff emailed her supervisor regarding her request for employment verification for state disability insurance but received no response. Id. ¶ 30. On June 23, 2020, Plaintiff learned she had been terminated on May 26, 2020, while she was on disability leave. Id. ¶¶ 31, 40. The reason for Plaintiff's termination was her disabilities, her requests for accommodation, and her complaints about the harassment she experienced. Id. ¶ 41.

After learning of her termination and believing it to be in error, Plaintiff called USCB and was routed to the regional office. Id. ¶ 6. The regional office informed her that it could not release any information to her because she was not an active employee. Id. The office therefore failed to explain why she was terminated and also failed to inform her that she should call the EEO office if she believed her termination was wrongful. Id.

After realizing that USCB's regional office would not provide her with adequate information, but within the 45-day requisite notice period, Plaintiff attempted to contact the office for the Equal Employment Opportunity Commission (“EEOC”). Id. ¶ 7. Apparently the EEO office phone number was not being answered due to the COVID-19 pandemic. Id. No one from the EEO office ever followed up with Plaintiff despite her numerous attempts to contact them. Id. Plaintiff filed a formal complaint of employment discrimination against the Department of Commerce on January 22, 2021, which was dismissed on August 9, 2021. Id. ¶ 8.

B. Procedural Background

Plaintiff filed her Complaint [1] on November 3, 2021. Plaintiff then filed her First Amended Complaint (“FAC”) [20] on April 4, 2022. Defendant filed the instant Motion [21] on April 18, 2022. Plaintiff filed its Opposition [23] three days after the deadline to oppose on May 6, 2022. Defendant replied [27] on May 10, 2022.

II. DISCUSSION

A. Legal Standard

Rule 12(b)(6) of the Federal Rules of Civil Procedure allows a party to move for dismissal of one or more claims if the pleading fails to state a claim upon which relief can be granted. A complaint must “contain sufficient factual matter, accepted as true, to state a claim to relief that is plausible on its face.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quotation omitted). Dismissal is warranted for a “lack of a cognizable legal theory or the absence of sufficient facts alleged under a cognizable legal theory.” Balistreri v. Pacifica Police Dep't, 901 F.2d 696, 699 (9th Cir. 1988) (citation omitted).

In ruling on a 12(b)(6) motion, a court may generally consider only allegations contained in the pleadings, exhibits attached to the complaint, and matters properly subject to judicial notice. Swartz v. KPMG LLP, 476 F.3d 756, 763 (9th Cir. 2007). A court must presume all factual allegations of the complaint to be true and draw all reasonable inferences in favor of the non-moving party. Klarfeld v. United States, 944 F.2d 583, 585 (9th Cir. 1991). However, the court need not accept as true allegations that contradict matters properly subject to judicial notice. Sprewell v. Golden State Warriors, 266 F.3d 979, 988 (9th Cir. 2001). While a complaint need not contain detailed factual allegations, a plaintiff must provide more than “labels and conclusions” or “a formulaic recitation of the elements of a cause of action.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007).

B. Analysis

1. Request for Judicial Notice

“A court may judicially notice a fact that is not subject to reasonable dispute because it . . . can be accurately and readily determined from sources whose accuracy cannot reasonably be questioned.” Fed.R.Evid. 201. Accordingly, a court may judicially notice matters of public record. Lee v. City of Los Angeles, 250 F.3d 668, 688-90 (9th Cir. 2001). In ruling on a motion to dismiss, a court may also consider documents that a plaintiff's complaint necessarily relies on if the authenticity of the document is uncontested. Id. at 688.

Defendant requests that the Court take judicial notice of the Final Agency Decision from Plaintiff's EEO proceeding. See Def.'s Req. for Judicial Notice in Supp. of Mot. to Dismiss, ECF No. 21-1; Halliday Decl. Ex. 1 (“Final Agency Decision”), ECF No. 21-2. Plaintiff necessarily relies on this document in the FAC to show that she exhausted her administrative remedies through the EEO process. See FAC ¶ 8. Further, Plaintiff does not contest that the document Defendant submitted is in fact the Final Agency Decision from Plaintiff's EEO case. The Court therefore GRANTS Defendant's request. See Hamm v. Nielson, No. CV 185702 PSG (JPRx), 2019 WL 3000656, at *3 (C.D. Cal. Mar. 29, 2019) (taking judicial notice of administrative EEO proceedings); Lacayo v. Donahoe, No. 14-cv-4077-JSC, 2015 WL 993448, at *10 (N.D. Cal. Mar. 4, 2015) (same).

2. The Motion

“In order to bring a claim under the Rehabilitation Act, a federal employee must exhaust available administrative remedies.” Cherosky v. Henderson, 330 F.3d 1243, 1245 (9th Cir. 2003). A federal employee seeking to bring a claim for disability discrimination must therefore participate in the EEOC's counselling process prior to filing a complaint. 29 C.F.R. § 1614.105(a). The aggrieved person must initiate contact with an EEO counselor “within 45 days of the date of the matter alleged to be discriminatory or, in the case of personnel action, within 45 days of the effective date of the action.” Id. § 1614.105(a)(1). The Ninth Circuit has held that “[f]ailure to comply with this regulation is fatal to a federal employee's discrimination claim.” Cherosky, 330 F.3d at 1245 (internal quotation marks and citation omitted).

It is clear that Plaintiff did not initiate contact with an EEO counselor within 45 days of her termination. Plaintiff was terminated on May 26, 2020, see FAC ¶ 40, and Plaintiff does not dispute that she did not successfully initiate contact with an EEO counselor until December 17, 2020, see Final Agency Decision at 3; Pl.'s Opp'n to Mot. to Dismiss (“Opp'n”) 5:3-4, ECF No. 23. Plaintiff alleges that she was not made aware of her termination until June 23, 2020. FAC ¶ 31. Even if the 45-day period did not begin to run until June 23, 2020, however, there was a nearly six-month delay between Plaintiff's discovery of her termination and her initial EEO contact. Plaintiff therefore failed to timely exhaust her administrative remedies under § 1614.105(a). Nevertheless, Plaintiff argues that her claims are not time-barred for two reasons. See generally Opp'n. The Court will address each argument in turn.

Plaintiff's Opposition was filed only 18 days before the hearing date on the Motion and is therefore untimely. See C.D. Cal. L.R. 7-9 (requiring opposing papers to be filed not later than 21 days before the date designated for the hearing on the motion). However, in the interests of justice and in the absence of any evidence of undue prejudice to Defendant, the Court will consider the Opposition papers. See Uche-Uwakwe v. Shinseki, 972 F.Supp.2d 1159, 1163 n.4 (C.D. Cal. 2013).

a. Whether Plaintiff's Calls to USCB Constitute “Initial Contact” with an EEO Counsellor

First, Plaintiff argues that her calls to USCB's regional office to complain about her wrongful termination constitute “initiating contact” with an EEO counselor under § 1614.105(a). Opp'n 7:18-24. Contact with an agency official who is not EEO personnel may be sufficient to satisfy the regulation's initial contact requirement, so long as the official is “logically connected to the EEO process” within the agency and the complainant exhibits “an intent to begin the EEO process.” See Kraus v. Presidio Tr. Facilities Div./Residential Mgmt. Branch, 572 F.3d 1039, 1044-45 (9th Cir. 2009).

Here, however, the FAC fails to allege that Plaintiff spoke with any USCB official that was logically connected to the EEO process. It merely states that her calls were routed to USCB's regional office and that she was informed that her termination information could not be released to her because she was no longer an active employee. See FAC ¶ 6. The FAC also fails to state that Plaintiff placed these calls with the intent of initiating the EEO process. Plaintiff initially contacted USCB to verify her employment for the purpose of obtaining state disability insurance. Id. ¶¶ 5, 30. Plaintiff alleged that she called USCB again, but it is unclear from the FAC whether this call was for the purpose of initiating the EEO process or merely to obtain more information about the termination decision. Id. ¶ 6.

Even if Plaintiff's second call to USCB were sufficient to constitute initial contact with an EEO counselor, the FAC fails to allege when Plaintiff made this call. Thus, it is unclear whether Plaintiff attempted to contact USCB within 45 days of her termination or her discovery of the termination decision. In sum, Plaintiff's allegations regarding her attempts to contact USCB fail to satisfy the exhaustion requirements of § 1614.105(a).

b. Whether Plaintiff's Claims Should Be Equitably Tolled

Second, the Court considers whether Plaintiff's claims should be equitably tolled. The exhaustion requirement under § 1614.105 “is subject to waiver, equitable estoppel, and equitable tolling.” Leong v. Potter, 347 F.3d 1117, 1122 (9th Cir. 2003). “Equitable tolling applies when the plaintiff is prevented from asserting a claim by wrongful conduct on the part of the defendant, or when extraordinary circumstances beyond the plaintiff's control made it impossible to file a claim on time.” Stoll v. Runyon, 165 F.3d 1238, 1242 (9th Cir. 1999) (citation omitted).

Plaintiff argues that her claims should be considered timely because “she did everything she could to initiate the claims on time.” Opp'n 7:5-6. However, the FAC's allegations regarding Plaintiff's exhaustion efforts “are too vague to render it plausible that [Plaintiff] satisfied the requirements of the EEOC.” Hamm, 2019 WL 3000656, at *5. Plaintiff alleges that she attempted to contact the EEO office by phone within the requisite 45-day notice period, but that the number apparently was not being answered because of the statewide lock down. FAC ¶ 7. However, Plaintiff fails to allege how she learned that the phone number was not being answered due to the pandemic. She also fails to allege any additional attempts she made to contact the EEO office, such as by leaving a message with a callback number or by attempting other means of communication.

While the COVID-19 pandemic may have presented “extraordinary circumstances beyond Plaintiff's control, ” without additional facts, Plaintiff fails to allege that these circumstances “made it impossible” to initiate EEO contact within the 45-day period. See Stoll, 165 F.3d at 1242; see also Hamm, 2019 WL 3000656, at *5 (finding that plaintiff failed to allege compliance with exhaustion requirements by not explaining “exactly what [p]laintiff did” to initiate EEO contact and what led plaintiff to believe he had fulfilled his exhaustion duties). In sum, Plaintiff's allegations about her attempts to contact the EEO office do not rise to the level of warranting equitable tolling.

Plaintiff also argues that her claims should be equitably tolled because “Defendant cannot make itself unavailable and then claim that Plaintiff failed to reach it.” Opp'n 8:11-12. However, the FAC does not allege any wrongful conduct on the part of Defendant to prevent Plaintiff from initiating contact with an EEO counselor in a timely fashion. At most, USCB failed to direct Plaintiff to the EEO office. This is insufficient to entitle Plaintiff to equitable relief, and in any event did not prevent Plaintiff from discovering the 45-day requirement. See Guerro v. Gates, 442 F.3d 697, 706 (9th Cir. 2006) (stating that equitable relief from timing requirements requires “active conduct by a defendant, above and beyond the wrongdoing upon which the plaintiff's claim is filed, to prevent the plaintiff from suing in time”). The FAC thus fails to allege that Plaintiff is entitled to equitable relief from the 45-day requirement based on Defendant's conduct.

In short, Plaintiff has failed to allege that it initiated contact with an EEO counselor within 45 days of her termination. The FAC also fails to allege that Plaintiff is entitled to equitable tolling of the timing requirements set forth under § 1614.105. The Court therefore GRANTS Plaintiff's Motion.

3. Leave to Amend

“The court should give leave [to amend] freely when justice so requires.” Fed.R.Civ.P. 15(a)(2). “Rule 15's policy of favoring amendments to pleadings should be applied with extreme liberality.” United States v. Webb, 655 F.2d 977, 979 (9th Cir. 1981). “Leave to amend should be granted ‘if it appears at all possible that the plaintiff can correct the defect.'” Balistreri v. Pacifica Police Dept., 901 F.2d 696, 701 (9th Cir. 1988) (quoting Breier v. Northern California Bowling Proprietors' Ass'n, 316 F.2d 787, 790 (9th Cir. 1963)).

It is possible that Plaintiff can cure the defects of the FAC by alleging facts regarding the date she began attempting to contact the EEO office and the details of her various efforts to contact the office within the requisite 45-day period. Plaintiff states that she “can readily cure any problems with the complaint by pleading additional facts.” Opp'n 10:4-5. The Court therefore grants Plaintiff leave to amend.

III. CONCLUSION

Based on the foregoing, the Court GRANTS Defendant's Motion with leave to amend. Plaintiff shall file an amended complaint by no later than July 15, 2022, further explaining her efforts to initiate contact with the EEO office.

IT IS SO ORDERED.


Summaries of

Williams v. Santos

United States District Court, Central District of California
Jun 15, 2022
CV 21-08697-RSWL-RAOx (C.D. Cal. Jun. 15, 2022)
Case details for

Williams v. Santos

Case Details

Full title:ARIANA K. WILLIAMS, Plaintiff, v. ROBERT L. SANTOS, in his official…

Court:United States District Court, Central District of California

Date published: Jun 15, 2022

Citations

CV 21-08697-RSWL-RAOx (C.D. Cal. Jun. 15, 2022)

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