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Wallace v. Intel Corporation

United States District Court, D. Arizona
Sep 20, 2006
No. CIV 04-492 PHX RCB (D. Ariz. Sep. 20, 2006)

Summary

In Wallace, where the court found for the defendant plan sponsor, the court found that there was "scant evidence warranting great skepticism of the Administrator's decision," given that the administrator had delegated responsibilities to a third party for claims administration under a flat rate fee system.

Summary of this case from Judd v. Qwest Communications Int'l Inc.

Opinion

No. CIV 04-492 PHX RCB.

September 20, 2006


ORDER


This matter arises out of an action brought pursuant to the Employee Retirement Income Security Act ("ERISA"), 29 U.S.C. § 1132, by Plaintiff Carol Ann Wallace to challenge the rejection of her claim for long-term disability ("LTD") benefits under the Intel Corporation Long-Term Disability Plan (the "Plan" or "LTD Plan") for her chronic migraine headaches. After her initial denial of benefits, and an unsuccessful appeal, Plaintiff filed a Complaint (doc. # 1) on March 11, 2004 against Defendants Intel Corporation ("Intel"), Matrix Absence Management, Inc. ("Matrix" or the "Administrator"), and the Plan. The parties filed cross-motions for summary judgment (doc. ## 33, 41), and on December 12, 2005 the Court issued an order (doc. # 58) denying Plaintiff's motion (doc. # 41) and granting Defendants' motion (doc. # 33). Judgment was entered accordingly the same day. Judgment (doc. # 59). Plaintiff now seeks reconsideration of the Court's December 12 order and judgment. Mot. (doc. # 60). Having carefully considered the arguments raised, the Court now rules.

I. BACKGROUND

Plaintiff began her employment with Intel on June 14, 1999. Defs.' Statement of Facts (doc. # 34) ("DSOF"), Ex. 1 ¶ 2. Suffering from chronic migraine headaches, she took a medical leave of absence and, on October 22, 2001, applied for benefits pursuant to an ERISA Short Term Disability Plan established by Intel. Id., Ex. 7, Doc. 379. Her application stated that she experienced chronic migraine headaches for which she required treatment several times a week. Id.

On April 12, 2002, Matrix asked Dr. Keith Nachmanson to conduct an independent medical examination ("IME") of Plaintiff, and to provide an evaluation of her disability under the Short-Term Disability Plan. Id., Ex. 6, Attach. A. That plan defines "disability" as "any illness or injury that is substantiated by objective medical findings and which renders a participant incapable of performing work." In his written report of June 13, 2002, Dr. Nachmanson concluded that Plaintiff was "totally disabled from any type of occupation." Id., Ex. 6, Attach. B at 8.

Unlike the LTD Plan, the Short-Term Disability Plan does not separately define the phrase "objective medical findings."

The LTD Plan defines disability as "any illness or injury that is substantiated by objective medical findings." DSOF, Ex. 1, Attach. A at 1. The phrase "objective medical findings" is further defined as follows:

"Objective Medical Findings" means a measurable abnormality which is evidenced by one or more standard medical diagnostic procedures including laboratory tests, physical examination findings, X-rays, MRI's, EEG's, "Catscans" or similar tests that support the existence of a disability or indicate a functional limitation. . . . To be considered an abnormality, the test result must be clearly recognizable as out of the range of normal for a healthy population; the significance of the abnormality must be understood and accepted by the medical community.
Id. at 4. As the administrator and fiduciary of the Plan, Intel has "the sole discretion to interpret the terms of the Plan and to determine eligibility for benefits." Id. at 13. Pursuant to a provision of the Plan allowing Intel to delegate certain fiduciary responsibilities, Intel delegated its authority in these areas to Matrix in a written Service Agreement. Id., Ex. 1, Attach. A at 14; id., Ex. 2, Attach. A at 1-4.

Prior to applying for benefits under the LTD Plan, claimants are required to exhaust disability benefits under the Short-Term Disability Plan. Id., Ex. 1 ¶ 5. Plaintiff's short-term disability benefits were due to expire on October 11, 2002. See id., Ex. 7, Doc. 318. On February, 19, 2002, Matrix sent Plaintiff a letter explaining the LTD Plan along with an enclosed application for LTD benefits and forms for her physicians to complete. Id., Ex. 7, Docs. 318-20. Matrix sent a second letter and copy of the LTD package on March 21, 2002, and requested a response by April 19, 2002. Id., Ex. 7, Docs. 316-17. On September 5, 2002, Matrix received Plaintiff's application for LTD benefits, identifying Drs. Stuart Hetrick, Susan Wojcik, Michael Castillo, and Philip Ku as her treating physicians. Id., Ex. 7, Doc. 321.

Matrix then sent each of the listed providers the Plan's definitions of "disability" and "objective medical findings," and requested information to aid its determination of Plaintiff's eligibility for LTD benefits. Id., Ex. 7, Docs. 293-98, 304-06. Matrix also transmitted a Physical Capacities Assessment Form for each provider to complete, and requested all medical records for the period of October 15, 2001 through Plaintiff's last office visit. Id., Ex. 7, Docs. 300-03. Plaintiff's treating physician, Dr. Stuart Hetrick, did not offer a direct opinion on the presence of "objective medical findings," but noted that "[n]one of the studies were able to provide a clue of the etiology of . . . [Plaintiff's] head pain." DSOF, Ex. 7 at 16. Only Dr. Michael Castillo expressly stated that, in his opinion, the studies presented "objective medical findings" of Plaintiff's incapacitating headaches. Pl.'s Controverting Statement of Facts (doc. # 43) ("PCSOF"), App. 3. All medical documents received before December 1, 2002 were included in the claim file. See DSOF, ¶¶ 20-21; id., Ex. 7, Docs. 6-183.

Based on the information before it, Matrix concluded that Plaintiff's file did not support the finding of a "disability" substantiated by "objective medical findings" as those terms are defined in the Plan. Id., Ex. 7, Docs. 240-46. Matrix explained this as the reason for its denial in a letter dated December 2, 2002, which reviewed Plaintiff's medical history and the operative terms of the Plan. See id., Ex. 7, Docs. 240-43. In that letter, Matrix also apprised Plaintiff of her right to appeal the denial decision, and provided her a copy of Intel's disability appeal procedure. Id., Ex. 7, Docs. 240-46. Under the appeal procedure, a claimant may appeal an adverse benefit determination within 180 days of the Administrator's decision. Id., Ex. 7, Doc. 244.

On December 10, 2002, Plaintiff notified Matrix of her decision to appeal its decision, and requested a thirty-day extension of time in which to submit additional documents for the Appeals Committee's (the "Committee") consideration. Id., Ex. 7, Docs. 262-63. Matrix granted the requested extension of time. Id., Ex. 7, Docs. 255-59. A second extension was granted on January 8, 2003, extending the deadline to February 12, 2003. Id., Ex. 7, Docs. 247-48. During this time, Plaintiff submitted a letter from Dr. Castillo, a list of medications dated February 11, 2003, a Physical Capacities Assessment Form by Dr. Castillo, and a letter from Dr. Muriel McClellan. Id., Ex. 7, Docs. 190-201.

On December 23, 2002, Matrix requested an independent review of Plaintiff's claim file by a neurologist selected by CORE, an independent clearinghouse for medical peer reviews with no affiliation with either Matrix or Intel. Id., Ex. 7, Docs. 249-50. The Peer Review Analysis Case Report of Dr. Dennis Nitz acknowledged Dr. Walker's findings of hypomobility and spasm on the left side of Plaintiff's upper cervical spine, as well as X-ray indications of facet arthrosis in the lumbar spine, but noted that Plaintiff's neurological examinations and MRI's produced normal results. Id., Ex. 7, Docs. 2-5. Based on his review of the claim file, Dr. Nitz concluded that "[Plaintiff's] subjective complaints are not corroborated by any significant objective findings." Id., Ex. 7, Doc. 4.

On February 20, 2003, the Committee reviewed the original claim file, Dr. Nitz's independent peer review report, as well as all documents received from Plaintiff prior to that date. Id., Ex. 2 ¶ 19. The Committee determined that Matrix's initial denial of benefits was proper, because the record did not present evidence of a "disability" substantiated by "objective medical findings" as those terms are defined in the Plan. Id., Ex. 2, Attach. C. As before, the Committee explained this as the basis for its decision in a letter dated March 11, 2003 reviewing Plaintiff's medical history and the operative terms of the Plan. Id. This letter also apprised Plaintiff of her rights under ERISA. Id.

On March 11, 2004, Plaintiff filed a complaint (doc. # 1) in this Court, later amended on August 9, 2004 (doc. # 14), seeking retrospective and prospective relief under 29 U.S.C. § 1132. On December 12, 2005 the Court issued an order (doc. # 58) denying Plaintiff's motion for summary judgment (doc. # 41) and granting Defendants' motion for summary judgment (doc. # 33). Judgment was entered accordingly the same day. Judgment (doc. # 59). Plaintiff now seeks reconsideration of the Court's December 12 order and judgment. Mot. (doc. # 60).

II. DISCUSSION

The decision to grant or deny a motion for reconsideration is left to the sound discretion of the trial court. See Sch. Dist. No. 1J, Multnomah County v. ACandS, Inc., 5 F.3d 1255, 1263 (9th Cir. 1993). Such motions are disfavored and, absent exceptional circumstances, are generally only appropriate "if the district court (1) is presented with newly discovered evidence; (2) committed clear error or the initial decision was manifestly unjust; or (3) if there is an intervening change in controlling law." Id.

Plaintiff's motion (doc. # 60) is not premised on any newly discovered evidence. Rather, Plaintiff contends that the Court committed clear error in its resolution of the parties' cross-motions for summary judgment (doc. ## 33, 41) based on the evidence presented at that time. See Mot. (doc. # 60). In order to prove that the Court committed clear error, Plaintiff must demonstrate that the Court's action fell clearly outside the bounds of its authority. McDowell v. Calerdon, 197 F.3d 1253, 1256 (9th Cir. 1999). If the propriety of the Court's judgment is a debatable question, there is no clear error and the motion to reconsider is properly denied. Id. Plaintiff also seeks additional discovery pursuant to Rule 56(f). Reply (doc. # 65).

In addition, the parties have briefed the issue of a supervening change in controlling law concerning the standard of judicial review applicable in ERISA cases, as expressed inAbatie v. Alta Health Life Insurance Co., 458 F.3d 955 (9th Cir. 2006) (en banc).

In Part A, below, the Court discusses the change in law signaled by Abatie. The Court addresses Plaintiff's Rule 56(f) request for additional discovery (doc. # 65), and Rule 60 motion for reconsideration (doc. # 60) in Parts B and C respectively.

A. Abatie v. Alta Health Life Insurance Co.

Plaintiff's motion (doc. # 60) was still pending at the time of the Ninth Circuit's decision in Abatie, which overruled the holding of Atwood v. Newmont Gold Co., 45 F.3d 1317 (9th Cir. 1995) as being inconsistent with Supreme Court precedent.

The Supreme Court has long held that the decision of an ERISA plan administrator vested with discretion to interpret plan terms and make benefits determinations is reviewed for abuse of discretion. Firestone Tire Rubber, Co. v. Bruch, 489 U.S. 101, 111-15 (1989). However, if the administrator is "operating under a conflict of interest, that conflict must be weighed as a factor in determining whether there is an abuse of discretion."Id. at 115 (internal quotations omitted). For many years, the Ninth Circuit interpreted this language in Firestone as requiring "heightened scrutiny" of decisions made by conflicted plan administrators, but only if the beneficiary could produce "material, probative evidence" tending to show that the administrator's apparent conflict actually caused a breach of a fiduciary duty owed to the beneficiary. Atwood, 45 F.3d at 1322. If the beneficiary made this showing, the burden shifted to the plan to demonstrate that the administrator's decision was not tainted by the apparent conflict. Id. If the plan failed to meet its burden, the administrator's decision was reviewed de novo. Id.

In Abatie, the Ninth Circuit observed that the "heightened scrutiny" test of Atwood placed "an unreasonable burden on ERISA plaintiffs," and that its "back-and-forth burden shifting disobey[ed] the Supreme Court's guidance" by allowing, in some instances, de novo review where heightened abuse of discretion should have been the standard. Abatie, 458 F.3d at 966-67. As the Circuit has now clarified, "Firestone . . . require[s] abuse of discretion review whenever an ERISA plan grants discretion to the plan administrator, but a review informed by the nature, extent, and effect on the decision-making process of any conflict of interest that may appear in the record." Id. at 967. This standard applies to the kind of inherent or structural conflict of interest that exists when an insurer acts as both the plan administrator and funding source for benefits, without any additional requirement that the claimant come forth with "smoking gun" evidence of the administrator's motives. Id. at 967-69.

The Court will apply Abatie in resolving Plaintiff's pending motion for reconsideration (doc. # 60).

Although Defendants have not challenged the retroactive applicability of Abatie in this case, the Court explains why the new rule will be applied in resolving Plaintiff's motion for reconsideration. Abatie does not involve a new constitutional rule. In a non-constitutional context, three factors are relevant in determining whether a judicial decision should be applied retroactively: "(1) whether the decision establishes a new rule of law; (2) whether retroactive application will further or retard the purposes of the rule in question; and (3) whether applying the new decision will produce substantially inequitable results." United States v. Oliveros-Orosco, 942 F.2d 644, 646-47 (9th Cir. 1991). "Although not constitutionally mandated, retroactive application of judicial decisions is the rule and not the exception." United States v. Gonzalez-Sandoval, 894 F.2d 1043, 1052 (9th Cir. 1990) (quotations omitted).
Under the three-part analysis of Oliveros-Orosco, the Court is satisfied that retroactive application is appropriate in this case. First, Abatie did not announce a new rule of law, but merely corrected the Ninth Circuit's interpretation ofFirestone. Second, retroactive application will further ERISA's purposes of "promot[ing] the interests of employees and their beneficiaries in employee benefit plans" and "protect[ing] contractually defined benefits," and remain more faithful to the principles of trust law that informed the Supreme Court's decision in Firestone. See Firestone Tire Rubber Co., 489 U.S. at 113-14. Third, no facts have been presented indicating that it would be substantially inequitable to apply Abatie in determining the standard of review applicable to the administrator's decision.

B. Rule 56(f) Request for Additional Discovery

In her reply in support of her present motion, Plaintiff takes the position that she should be entitled to further discovery pursuant to Fed.R.Civ.P. 56(f) on the basis that Abatie has expanded the scope of discovery on conflict of interest issues beyond that which could reasonably have been foreseen whenAtwood was the law. Reply (doc. # 65) at 2-4, n. 1. Plaintiff claims that she previously "conducted limited discovery on the conflict of interest issue and adhered to Atwood by limiting same to that which she believed would lead to `smoking gun evidence.'" Id. at 4 n. 1.

The Court is mindful that "[o]rdinarily summary judgment should not be granted where there are relevant facts yet to be discovered." See Taylor v. Sentry Life Ins. Co., 729 F.2d 652, 656 (9th Cir. 1984) (citation omitted). However, it is the responsibility of the nonmoving party to show the trial court what facts she would hope to discover to raise a genuine issue of material fact. Id.

In this instance, the deadline for discovery and dispositive motions had passed at the time of the Court's consideration of the parties' motions for summary judgment. In her motion for summary judgment, Plaintiff requested further discovery, claiming that she first became aware of Intel's service agreement with Matrix — and presumably did not understand the need to inquire into that arrangement, or the persons having knowledge of it — until Defendants had produced certain affidavits in support of their motion for summary judgment. Mot. (doc. # 41). The Court believes that Plaintiff was on sufficient notice to make such inquiry based on her earlier receipt of communications showing that Matrix made decisions under a Plan that she knew named Intel as administrator. See, e.g., DSOF, Ex. 2, Attach. C. The record was therefore sufficient for Plaintiff to devise a capable discovery plan to probe into the nature of Intel's relationship with Matrix and any ancillary issues that might illuminate the conflict issue.

Plaintiff's claim that her earlier discovery was limited to the pursuit of "smoking gun evidence" as envisioned by Atwood is likewise untenable. Atwood speaks in terms of "material, probative evidence," not smoking guns. See Atwood, 45 F.3d at 1322-23. In the Court's view, all of the factors discussed inAbatie were at least as relevant then as they are now. Indeed, given Plaintiff's heavier burden under Atwood's all-or-nothing approach, there would have been greater need for robust discovery into the conflict issue at that time. Therefore, Plaintiff's request for further discovery pursuant to Rule 56(f) will be denied.

C. Motion for Reconsideration

In her motion for reconsideration, Plaintiff recites excerpts of medical records and deposition transcripts, urging the Court to conclude that the Administrator wrongly determined that her migraine headaches were not substantiated by "objective medical findings" as defined in the Plan. See Mot. (doc. # 60) at 2-13. Plaintiff's motion does not articulate whether she only seeks reconsideration of the Court's conclusion that the Administrator did not abuse its discretion in finding her ineligible for LTD benefits, or whether she also seeks reconsideration of the Court's decision to apply the abuse of discretion standard of review. Because the Administrator's evaluation of the medical evidence is relevant to both facets of the Court's decision, the Court will consider both as possible arguments on this motion to reconsider.

1. Standard of Judicial Review in § 1132 Actions

The supervening change in controlling law signaled by Abatie presents a subtle but potentially significant change in the standard of review to be applied in this case. The Court must still review the Administrator's decision for abuse of discretion, because the Plan grants Intel the sole discretion to interpret the Plan's terms and to determine eligibility for benefits. See DSOF, Ex. 1, Attach. A at 13; Firestone Tire Rubber, Co., 489 U.S. at 111-15. However, the Court's abuse of discretion review must also take into account "the kind of inherent conflict that exists when a plan administrator both administers the plan and funds it." Abatie, 458 F.3d at 967. Such is arguably the case here, where Intel is both the funding source for benefits and the named administrator of the Plan — a situation also referred to as a "structural conflict of interest." DSOF, Ex. 1, Attach. A at 13; Abatie, 458 F.3d at 965. . . .

The Court was previously bound by Atwood and its progeny to require Plaintiff to produce "material, probative evidence" showing that Intel's apparent conflict actually caused a breach of a fiduciary duty owed to her. See Atwood, 45 F.3d at 1322. Noting that the appearance of conflict alone was not sufficient under the Atwood regime, see, e.g., Friedrich v. Intel Corp., 181 F.3d 1105 at 1109-10 (9th Cir. 1999), the Court explained at length why Plaintiff's evidence failed to meet this burden under the Circuit's former "heightened scrutiny" test. See Order (doc. # 58) at 9-19. Accordingly, the Court applied abuse of discretion review. Id. at 19-21. However, since Plaintiff had failed to establish a basis for "heightened scrutiny," the Court gave no further consideration to the appearance of conflict in its abuse of discretion review. See id.
Defendants claim that after deciding that "heightened scrutiny" was not warranted, the Court applied abuse of discretion review, "but with due regard for the `appearance of conflict' it perceived in Matrix' position." Resp. (doc. # 62) at 5. This was not the case. See Order (doc. # 58) at 19-21. As explained inAbatie, "Atwood grants the deference due under trust law but skips the careful review that trust law demands of actions taken by obviously conflicted parties." Abatie, 458 F.3d at 967. The Court will now undertake that more careful review.

i. Structural Conflict of Interest

Defendants argue that any structural conflict has been effectively eliminated by Intel's delegation of its administrative duties to Matrix. Resp. (doc. # 62) at 4. The parties have not cited, nor has the Court uncovered, any precedent in this Circuit indicating whether a structural conflict of interest can be eliminated by contractually delegating authority to a third party administrator. As the Court previously noted, the Ninth Circuit declined to address this specific question in Eley v. Boeing Co., 945 F.2d 276, 278 (9th Cir. 1991). Order (doc. # 58) at 10 n. 2. Nevertheless, the Court then expressed its view that "Intel's delegation of authority to Matrix does not negate the appearance of conflict, because Intel's financial influence over Matrix under the Service Agreement renders Matrix susceptible to the taint of Intel's conflict." Id. Thus, the Court concluded that "the fact of Intel's contract with Matrix [would be] more appropriately considered as one factor in determining whether the Administrator's decision was actually tainted by conflict," see id. (emphasis added), referring to the "heightened scrutiny" test of Atwood.

Along similar lines, the Ninth Circuit in Abatie has suggested that a conflicted plan administrator may find it advisable to bring forth affirmative evidence demonstrating "that it used truly independent medical examiners or a neutral, independent review process; that its employees do not have incentives to deny claims; that its interpretations of the plan have been consistent among patients; or that it has minimized any potential financial gain through structure of its business."Abatie, 458 F.3d at 969, n. 7 (emphasis added). Although not explicitly stated, the Court construes this language as implying that a company's delegation of claims administration responsibilities, while not sufficient to negate a structural conflict outright, is a significant factor in assessing the impact of that conflict in an elevated abuse of discretion review.

In contrast, the Third Circuit, which also applies heightened abuse of discretion review in the face of a structural conflict,see Pinto v. Reliance Standard Life Ins. Co., 214 F.3d 377, 390 (3d Cir. 2000) (Becker, C.J.), has specifically held that heightened review is ordinarily precluded where the plan administrator has delegated its claims administration responsibilities to a third party administrator, Kosiba v. Merck Co., 384 F.3d 58, 61 (3d Cir. 2004) (Becker, J.). The Court would be inclined to follow this approach. However, inasmuch as the Ninth Circuit's Abatie decision cites Pinto and Kosiba for other propositions, the Court cannot be certain whether the Ninth Circuit would also hold that a structural conflict is eliminated by delegating authority to a third party administrator. Indeed, a per se rule seems contrary to the Circuit's broad statement that "[g]oing forward, plaintiffs will have the benefit of an abuse of discretion review that always considers the inherent conflict when a plan administrator is also the fiduciary, even in the absence of `smoking gun' evidence of conflict." See Abatie, 458 F.3d at 969 (emphasis added). Accordingly, the Court will consider Intel's delegation to Matrix as "affirmative evidence that any conflict did not influence its decisionmaking process, evidence that would be helpful to determining whether or not it has abused its discretion." See id. . . .

ii. Weighing of the Structural Conflict in this Case

"[A]buse of discretion review, with any `conflict . . . weighed as a factor,' . . ., is indefinite." Id. (citation omitted). The district court must tailor the intensity of its review to fit the circumstances before it. See id. at 968-69.

As the late Judge Becker of the Third Circuit observed, "there is something intellectually unsatisfying, or at least discomfiting" in the "somewhat awkward" locution of a "heightened arbitrary and capricious standard." Pinto, 214 F.3d at 392. Ultimately, the Third Circuit adopted an approach substantially similar to that articulated in Abatie, albeit under the metaphor of a sliding scale, which the Ninth Circuit "consciously reject[s]." See Abatie, 458 F.3d at 967.

The level of skepticism with which a court views a conflicted administrator's decision may be low if a structural conflict of interest is unaccompanied, for example, by any evidence of malice, of self-dealing, or of a parsimonious claims-granting history. A court may weigh a conflict more heavily if, for example, the administrator provides inconsistent reasons for denial, . . .; fails adequately to investigate a claim or ask the plaintiff for necessary evidence, . . .; fails to credit a claimant's reliable evidence, . . .; or has repeatedly denied benefits to deserving participants by interpreting plan terms incorrectly or by making decisions against the weight of evidence in the record.
Id. (citations omitted). The district court may also consider "evidence that any conflict did not influence [the administrator's] decisionmaking process," e.g., "that it used truly independent medical examiners or a neutral, independent review process; that its employees do not have incentives to deny claims; that its interpretations of the plan have been consistent among patients; or that it has minimized any potential financial gain through structure of its business." Id. at 969, n. 7. In determining how much weight to give a conflict under the abuse of discretion standard, the district court may look outside the administrative record. Id. at 970.

Beyond the fact that Intel is named as administrator and fiduciary of the Plan, there is scant evidence warranting great skepticism of the Administrator's decision. Intel's delegation of its claims administration responsibilities to Matrix under a service agreement providing for a flat fee, see DSOF, Ex. 2, Attach. 1 at 3, together with the reliance on a "truly independent medical examiner" selected by an independent clearinghouse for medical peer reviews unaffiliated with either Matrix or Intel, see id., Ex. 7, Docs. 249-50, strongly suggests that Intel's structural conflict did not influence the decision making process. See Abatie, 458 F.3d at 969. Moreover, as Defendants aptly point out, Plaintiff has not come forth with "any evidence of malice, of self-dealing, or of a parsimonious claims-granting history." Resp. (doc. # 62) at 4. The absence of such evidence weighs in favor of the Court's reviewing the Administrator's decision with a low level of skepticism. See Abatie, 458 F.3d at 968.

Plaintiff's reply suggests that Intel's oversight of the appeal process renders its delegation to Matrix insufficient to seriously dispel the appearance of conflict. Reply (doc. # 65) at 4. Plaintiff's argument might have greater merit if Intel had the power to review and reverse benefits determinations by Matrix that were favorable to claimants. It does not. See DSOF, Ex. 1 ¶ 7. The availability of a unilateral appeals process for the claimant's benefit, along with Intel's delegation of responsibility to Matrix at the first level of review, are sufficiently strong indicia that Intel's structural conflict of interest would not, on balance, have great effect in the decision-making process.

Factors that would lead the Court to weigh the conflict more heavily are likewise missing. The reasons for denial of Plaintiff's application for benefits, initially and on administrative appeal, have consistently been based on the lack of "objective medical findings" to substantiate the existence of a "disability" as those terms are defined under the LTD Plan. DSOF, Ex. 2, Attach. C; id., Ex. 7, Docs. 240-46. Plaintiff's discovery has not revealed a pattern of conduct in which the Administrator has "repeatedly denied benefits to deserving participants by interpreting plan terms incorrectly or by making decisions against the weight of evidence in the record." See Abatie, 458 F.3d at 968. There is also no indication that the Administrator has "fail[ed] . . . to [adequately] investigate a claim or ask the plaintiff for necessary evidence, . . . [or] fail[ed] to credit a claimant's reliable evidence." See id. Furthermore, as explained in the Court's previous order, the Administrator's failure to consider Plaintiff's Social Security disability award does not warrant great skepticism, as the Plan and the Social Security Act utilize markedly different definitions of disability. See Order (doc. # 58) at 16-19. Finally, this is not a case in which there have been any procedural irregularities under ERISA that would require closer scrutiny of the administrator's decision. See Abatie, 458 F.3d at 971-73.

While the Court is heedful of the fact that ERISA benefits denial cases require "the district court . . . [to] mak[e] something akin to a credibility determination about the insurance company's or plan administrator's reason for denying coverage under a particular plan and a particular set of medical and other records," see id. at 969, Plaintiff has produced little evidence that would create a genuine issue of material fact on these issues. As the above discussion explains, the mere existence of the structural conflict in this case is not significantly probative.Cf. Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 249-50 ("If the evidence is merely colorable, . . ., or is not significantly probative, . . ., summary judgment may be granted.") (1986); accord Cal. Architectural Build. Prods., Inc. v. Franciscan Ceramics, 818 F.2d 1466, 1468 (9th Cir. 1987). In sum, the Court finds no basis from these facts and circumstances, beyond the mere existence of Intel's structural conflict of interest, to view the Administrator's decision with a degree of skepticism that would be significantly more scrutinizing than an ordinary abuse of discretion review.

The Court notes that the administrator's pursuit of the investigation, development of the record, and crediting of evidence, as discussed in Abatie, are matters closely intertwined with the core abuse of discretion analysis. Accordingly, the Court will address those issues more fully in its abuse of discretion analysis at Part II.C.2. For the present, it is sufficient to note that neither of those factors, nor any others mentioned in Abatie or in Plaintiff's briefs, are sufficient to warrant great skepticism of the administrator's decision, even in the face of Intel's structural conflict.

2. Whether the Administrator Abused Its Discretion

Thus far, the Court has explained that the supervening change in controlling law requires a reformulation of the standard of review. A change in law alone, however, is not sufficient to trigger relief under Rule 60. See Cal. Med. Ass'n v. Shalala, 207 F.3d 575, 578 (9th Cir. 2000). Rather, the Court will inquire anew as to whether the Administrator abused its discretion in light of the heightened abuse of discretion review required byAbatie.

An ERISA plan administrator abuses its discretion if (1) it renders a decision without any explanation, (2) it construes provisions of the plan in a way that conflicts with the plain language of the plan, or (3) it relies on clearly erroneous findings of fact in making benefit determinations. Taft v. Equitable Life Assurance Soc'y, 9 F.3d 1469, 1472-73 (9th Cir. 1993). Because an administrator cannot abuse its discretion by failing to consider evidence that was never before it, the Court's review is limited to evidence that was part of the administrative record. See id. at 1471-72. The Court acknowledges that Intel's dual role as administrator and fiduciary of the Plan presents a structural conflict of interest, but, for the reasons explained above, accords that conflict little weight in deciding whether there are any genuine issues of material fact as to whether the Administrator abused its discretion.

As the Court previously held, there is no evidence that the Administrator either construed the Plan provisions contrary to their plain meaning or relied on clearly erroneous findings of fact in making its benefit determination. See Order (doc. # 58) at 19-21. Rather, the thrust of Plaintiff's argument is that the Court committed error in concluding that the Administrator wrongly determined that her migraine headaches were not substantiated by "objective medical findings" as defined in the Plan. See Mot. (doc. # 60) at 2-13.

As bases for reconsideration, Plaintiff now contends (1) that Dr. Nitz did not convey a clear opinion regarding "objective medical findings," (2) that the Court misconstrued Dr. Hetrick's reference to the "etiology" of Plaintiff's headaches as suggesting a lack of "objective medical findings," Mot. (doc. # 60) at 13-15, (3) that Matrix inadequately investigated the claim, or developed the record, by relying on Dr. Nitz's opinion, which evaluated the opinion of Dr. Nachmanson, who apparently was not provided with a complete medical record, and (4) that there are no documents in the record to show that Intel's appeal committee reviewed Plaintiff's medical records or her appeal, or to set forth the conclusions reached by the appeal committee, Reply (doc. # 65) at 5-8.

i. Dr. Nitz's Opinion on "Objective Medical Findings"

Plaintiff complains that Dr. Nitz merely opined "that he does not believe the medical findings to be significant enough to support the impairments." Mot. (doc. # 60) at 13. While it is true that Dr. Nitz concluded that "[Plaintiff's] subjective complaints [we]re not corroborated by significant objective findings," DSOF, Ex. 7, doc. 4, the Court does not agree with Plaintiff's suggestion that Dr. Nitz improperly infused a subjective level of analysis not contemplated by the Plan. The Plan's layered definition of "objective medical findings" calls for "a measurable abnormality . . . the significance [of which] . . . [is] understood and accepted by the medical community." DSOF, Ex. 1, Attach. A at 4 (emphasis added). As such, Dr. Nitz's reference to "significant objective findings" is entirely appropriate under a proper construction of the Plan's terms, and therefore a suitable basis for the Administrator's decision. The Court's view does not change in view of Intel's structural conflict, especially as the facts indicate that Dr. Nitz was a "truly independent medical examiner." See Abatie, 458 F.3d at 969 n. 7; DSOF Ex. 7, Docs. 249-50.

ii. Etiology and "Objective Medical Findings"

Plaintiff argues that "Dr. Hatrick's [sic] statement that the etiology of . . . [her] headaches is unknown is not evidence of a lack of objective medical findings." Mot. (doc. # 60) at 14. Etiology is "a branch of science dealing with the causes of particular phenomena." Webster's Third New International Dictionary 782 (1981). In the medical context it is defined as "all the factors that contribute to the occurrence of a disease or abnormal condition." Id. Plaintiff notes that "[t]here are many diseases substantiated by objective medical findings for which the etiology is unknown." Mot. (doc. # 60) at 14. While that may be true as a general proposition, the two concepts are not wholly separable here, as the Plan's definition of "objective medical findings" requires at least some etiological connection between the observed abnormalities and the claimed disability. An "objective medical finding" under the Plan requires the presence of "a measurable abnormality . . . the significance [of which] . . . [is] understood and accepted by the medical community." DSOF, Ex. 1, Attach. A at 4. Thus, Dr. Hetrick's statement that "[n]one of the studies were able to provide a clue of the etiology of . . . [Plaintiff's] head pain," DSOF, Ex. 7 at 16, suggests that, even if the studies reflect measurable abnormalities, the significance of those abnormalities is not fully understood or accepted by the medical community. The resolution of such a close question of interpretation is not amenable to reconsideration on the basis of clear error. See McDowell, 197 F.3d at 1256.

As the Third Circuit has noted, "in some contexts it may not be arbitrary and capricious to require clinical evidence of the etiology of allegedly disabling symptoms." Mitchell v. Eastman Kodak Co., 113 F.3d 433, 442-43 (3d Cir. 1997). While the Mitchell court found an etiological evidence requirement to be arbitrary and capricious in the context of a plan using a definition of disability substantially similar to that of the Social Security Act, see id. at 439, 442-43, it specifically contemplated that it may be appropriate in the context of another plan. The ultimate question is one of reasonable expectations. Based on the LTD Plan's narrow definitions of "disability" and "objective medical findings," the Court finds that the Plan imparts sufficient notice to beneficiaries that some etiological connection is necessary. In any event, there is sufficient evidence in the record to support the Administrator's denial of benefits without reference to Dr. Hetrick's opinion.

iii. Failure to Provide Medical Records to Dr. Nachmanson

In her motion for summary judgment, Plaintiff argued that Matrix's limited provision of medical records to Dr. Nachmanson is similar to Intel's conduct in Friedrich, where the Ninth Circuit affirmed the district court's application of de novo review based, in part, on the administrative record's lack of written reports by the beneficiary's treating physicians. Mot. (doc. # 41) at 15; see Friedrich v. Intel Corp., 181 F.3d 1105, 1110 (9th Cir. 1999). The Court rejected that argument, distinguishing Friedrich on the basis of the more serious procedural irregularities present in that case. Order (doc. # 58) at 11-12. The Court also commented that Dr. Nachmanson's IME report was given in reference to Plaintiff's application for short-term disability benefits, not LTD benefits, and that Matrix considered the full record in reaching its decision on LTD benefits. Id. at 13.

Plaintiff now claims that the Court's analysis was in error, because Matrix relied on Dr. Nitz's opinion, which concluded that Dr. Nachmanson's opinion was not supported by "objective medical findings." It is important that Plaintiff does not challenge the adequacy of the record reviewed by Dr. Nitz, but maintains that Intel's filtration of information to Dr. Nachmanson adversely affected her application for LTD benefits. See Reply (doc. # 65) at 6-7. This argument eludes any logical explanation. If the record was deliberately filtered, one might have expected Dr. Nachmanson to deliver an unfavorable opinion resulting in the denial of Plaintiff's application for short-term disability benefits. That did not happen. Even if Dr. Nachmanson had been provided with the full record, it is unclear how that would have altered his opinion, let alone that of Dr. Nitz. Dr. Nachmanson's opinion on short-term disability benefits would not have addressed the more elaborate definition of "objective medical findings" found only in the LTD Plan. In any event, Dr. Nitz, who gave an opinion on "objective medical findings" under the LTD Plan, apparently had the full record at his disposal when formulating his report. See DSOF, Ex. 7, Doc. 002-004 (discussing Plaintiff's medical history, including treatment by Drs. Hetrick and Castillo). Even considering the structural conflict of interest, the Court still concludes that no reasonable trier of fact could find that the limited provision of records to Dr. Nachmanson, or Matrix's subsequent reliance on the opinion of Dr. Nitz, amounted to an abuse of discretion.

iv. Documentation of Appeal Committee's Review

Plaintiff contends that "[t]here are no documents provided by Defendants to show that the appeal committee reviewed [her] medical records or her appeal, nor is there any document setting forth the conclusions reached by said appeal committee." Reply (doc. # 65) at 5-6. She asks the Court to disregard a number of Defendants' affidavits that are outside the administrative record. Id.

Although Plaintiff failed to raise this specific argument in her original motion for summary judgment, see Mot. (doc. # 41) at 19, the Court notes now that it would not change the outcome. The documentation Plaintiff seeks can be found in Matrix's letter of March 11, 2003, summarizing the conclusions of the appeal committee and identifying the medical records reviewed in reaching those conclusions. DSOF, Ex. 2, Attach. C.

For the foregoing reasons, the Court concludes that reconsideration is not warranted on the basis of either clear error or the supervening change in controlling law. Having weighed Intel's structural conflict of interest as a factor in its abuse of discretion review, as required under Abatie, the Court still finds that there are no triable issues for this case to proceed to trial. At best, the slightly elevated review presents a colorable issue, but such evidence is insufficient for a nonmoving party to survive summary judgment. See Anderson, 477 U.S. at 249-50; accord Cal. Architectural Build. Prods., Inc., 818 F.2d at 1468 (9th Cir. 1987). No other bases for reconsideration of the Court's order and judgment (doc. ## 58-59) are argued or present.

IT IS THEREFORE ORDERED that Plaintiff's request for additional discovery pursuant to Rule 56(f) of the Federal Rules of Civil Procedure is DENIED.

IT IS FURTHER ORDERED that Plaintiff's motion for reconsideration (doc. # 60) is DENIED.


Summaries of

Wallace v. Intel Corporation

United States District Court, D. Arizona
Sep 20, 2006
No. CIV 04-492 PHX RCB (D. Ariz. Sep. 20, 2006)

In Wallace, where the court found for the defendant plan sponsor, the court found that there was "scant evidence warranting great skepticism of the Administrator's decision," given that the administrator had delegated responsibilities to a third party for claims administration under a flat rate fee system.

Summary of this case from Judd v. Qwest Communications Int'l Inc.
Case details for

Wallace v. Intel Corporation

Case Details

Full title:CAROL ANN WALLACE, Plaintiff, v. INTEL CORPORATION as Administrator; INTEL…

Court:United States District Court, D. Arizona

Date published: Sep 20, 2006

Citations

No. CIV 04-492 PHX RCB (D. Ariz. Sep. 20, 2006)

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