Summary
finding the payment of a baggage fee "along with language on Defendant's website expressing its aspirational intention to deliver baggage in a timely manner [] insufficient to create an implied contract."
Summary of this case from Alatortev v. JetBlue Airways, Inc.Opinion
Case No. C10–1263 RSM.
2011-06-22
Tony SCHULTZ, individually, and on behalf of a class of others similarly situated, Plaintiffs, v. UNITED AIRLINES, INC., a Delaware corporation d/b/a United Airlines; Northwest Airlines, Inc., a Delaware corporation; and Delta Air Lines, Inc., a Delaware corporation, Defendants.
Garrett R. Ferencz, Bonney Lake, WA, David R. Ongaro, Ongaro, Burtt & Louderback, LLP, San Francisco, CA, for Plaintiffs. David M. Jacobson, Lauren Hemingway Offenbecher, Dorsey & Whitney, Seattle, WA, for Defendants.
Garrett R. Ferencz, Bonney Lake, WA, David R. Ongaro, Ongaro, Burtt & Louderback, LLP, San Francisco, CA, for Plaintiffs. David M. Jacobson, Lauren Hemingway Offenbecher, Dorsey & Whitney, Seattle, WA, for Defendants.
ORDER GRANTING DEFENDANT'S MOTION TO DISMISS
RICARDO S. MARTINEZ, District Judge.
I. INTRODUCTION
This matter comes before the Court on Motion to Dismiss (Dkt. # 64) brought by Defendant Delta Air Lines, Inc. (“Defendant”). Plaintiff Tony Schultz (“Plaintiff”) alleges in his Second Amended Complaint (Dkt. # 63) that Defendant breached a contract as a result of their failure to deliver his baggage in a timely manner after Plaintiff paid the checked baggage fee. Plaintiff seeks to bring a class action consisting of all passengers whose baggage was lost, delayed, or damaged after having been charged a baggage fee by Defendant. Plaintiff brings claims for breach of contract, breach of covenant of good faith and fair dealing, and unjust enrichment. Defendant seeks dismissal of all claims on the grounds that Plaintiff's claims are preempted by the Airline Deregulation Act, and that Plaintiff does not state a claim for breach of contract.
II. BACKGROUND
Plaintiff alleges that on June 25, 2009, Defendant charged him a baggage fee to transport his bag on a flight from Hawaii to Seattle. Defendant allegedly delivered the baggage after a delay of over twenty-four hours. Plaintiff argues that by charging a fee, an implied contract was created. However, Defendant contends that no contract was created by Plaintiff's payment; and therefore Plaintiff has no right to a refund.
Defendant argues that the terms of the ticket establish the contract of carriage, also known as the Conditions of Carriage, which is the controlling contract in this dispute. This Court, in a previous Order (Dkt. # 60), determined that it may take judicial notice of the Conditions of Carriage. Furthermore, Defendant contends that the Airline Deregulation Act prohibits states from regulating prices, routes, and services of air carriers, and that as such Plaintiff's claims relating to baggage transport are preempted.
III. DISCUSSION
A. Preemption
The issue of whether a state-law claim is preempted by the Airline Deregulation Act, 49 U.S.C. § 41713(b)(1) (“ADA”) has been addressed by the Supreme Court. See Rowe v. N.H. Motor Transp. Ass'n, 552 U.S. 364, 128 S.Ct. 989, 169 L.Ed.2d 933 (2008); Am. Airlines, Inc. v. Wolens, 513 U.S. 219, 115 S.Ct. 817, 130 L.Ed.2d 715 (1995); Morales v. Trans World Airlines, Inc., 504 U.S. 374, 112 S.Ct. 2031, 119 L.Ed.2d 157 (1992). In a recent interpretation of these decisions, the Ninth Circuit noted that “Congress enacted the ADA to deregulate domestic air transport, and included the preemption clause ‘to ensure that the States would not undo federal deregulation with regulation of their own.’ ” Sanchez v. Aerovias De Mexico, S.A. De C.V., 590 F.3d 1027, 1030 (9th Cir.2010) (quoting Morales, 504 U.S. at 378, 112 S.Ct. 2031). The preemption clause of the ADA provides that a “State ... may not enact or enforce a law, regulation, or other provision having the force and effect of law related to a price, route, or service of an air carrier....” 49 U.S.C. § 41713(b)(1). The Morales decision concluded that “a state law or enforcement action is ‘related to’ a ‘price, route, or service’ if it ‘has a connection with or reference to’ a ‘price, route, or service.’ ” Id. (quoting Morales, 504 U.S. at 384–88, 112 S.Ct. 2031).
However, the Supreme Court created an exception to this general doctrine in Wolens. In Wolens, the Court held that where a claim would be otherwise preempted, the preemption clause of the ADA does not afford shelter to airlines from suits that do not allege a violation of obligations imposed by states. Rather, where suits seek recovery solely for the airline's alleged breach of a self-imposed undertaking or obligation, the claims are not preempted. Wolens, 513 U.S. at 228, 115 S.Ct. 817. Thus, the Court found that although the plaintiffs' claims in Wolens did relate to “rates” and “services,” the ADA does not preempt court enforcement of “privately-ordered contract terms set by the parties themselves.” Sanchez, 590 F.3d at 1030 (citing Wolens, 513 U.S. at 226–33, 115 S.Ct. 817). As such, even where an obligation is self-imposed, maintaining that obligation must not rely on state law or policies to enhance or enlarge the existing contract. Onoh v. Northwest Airlines, Inc., 613 F.3d 596, 600 (5th Cir.2010); Howell v. Alaska Airlines, Inc., 99 Wash.App. 646, 994 P.2d 901, 905 (Wash.Ct.App.2000). Therefore, “an otherwise preempted claim may remain viable under the ADA if it falls within the two-prongs of the Wolens exception: 1) the claim alleged only concerns a self-imposed obligation; and 2) no enlargement or enhancement of the contract occurs based on state laws or policies external to the agreement.” Onoh, 613 F.3d at 600.
The Wolens case involved a class action against an airline arising out of a dispute related to the airline's frequent flyer program. The Supreme Court held that the ADA preempted claims based on the Illinois Consumer Fraud and Deceptive Business Practices Act, but that the ADA did not preempt state law breach of contract claims alleging that the airline had breached an agreement with its passengers regarding frequent flyer miles. See Wolens, 513 U.S. 219, 115 S.Ct. 817. As such, the Court drew a distinction between self-imposed and state-imposed obligations, finding that claims relating to the self-imposed obligations were not preempted by the ADA. See id.
The Washington case of Howell v. Alaska Airlines is factually similar to the case at hand. 99 Wash.App. 646, 994 P.2d 901 (2000). Howell addressed claims brought in a prospective class action seeking to collect refunds of nonrefundable tickets under theories of impossibility of performance, frustration of purpose, illusory promises, procedural and substantive unconscionability, breach of duty of good faith and fair dealing, and unjust enrichment. Howell noted that the plaintiffs were not seeking to enforce the contract according to its terms. Id. at 905. Rather, they sought to have the airline's actions declared unlawful by application of state laws and policies external to the contract. Id. at 905. Thus, the Howell Court held that plaintiffs' claims were preempted because the plaintiffs were attempting to enlarge or enhance their agreement with defendant based on the external laws or policies of the state. Id. at 905. Similarly, in the case at hand Plaintiff sues for a refund of a baggage fee charged by the airline, and alleges that a breach of contract resulted from the delay in transporting Plaintiff's baggage. To permit Plaintiff to proceed with these claims would be to allow Plaintiff to enlarge the alleged contract by operation of external state law.
Any liability resulting from damage or delay to baggage is expressly governed by the airline's Conditions of Carriage. The Conditions of Carriage permit the airlines to create a consistent policy governing liability arising from the transport of baggage. Moreover, the Conditions of Carriage are federally regulated and must comply with 14 C.F.R. § 254, which is promulgated by the U.S. Department of Transportation and establishes the limits carriers are permitted to impose on liability for lost, damaged, or delayed baggage. As were the circumstances in Howell, Plaintiff has not sued to enforce the terms of a contract, but has sought to enhance his agreement by seeking a refund of the baggage fee based on the external laws of the state.
As discussed supra, Howell presents a similar scenario to the case at hand. While the Wolens court found that claims regarding the airline's self-imposed obligations regarding frequent flyer programs were not preempted, Howell held that claims regarding ticket refunds were, in fact, preempted. In examining the facts and rationales of both Howell and Wolens, the facts before this Court, which concern claims for baggage refunds, are strikingly more similar to claims for ticket refunds than to claims relating to frequent flyer agreements. Disparate state policies and treatment of liability arising from the handling of baggage, an activity that is central to the business of the airlines, could greatly complicate the operation of airlines. Moreover, federal rules have been promulgated by the Department of Transportation addressing airline liability for baggage. By contrast, airline policies regarding frequent flyer miles are not central to the operation of the airlines and have not been directly regulated by federal agencies.
Both Howell and Wolens emphasize the need for uniformity in regulation of the airline industry. Howell notes that “a plaintiff's claims could potentially and improperly cause the rate of airline tickets in the state in which [an] action was brought to differ from those available in other states.” Howell, 994 P.2d at 904. Furthermore, Wolens explains that “[t]he ADA's preemption clause is meant to stop [s]tates from imposing their own substantive standards with respect to rates, routes, or services, but not from affording relief to a party who claims and proves that an airline dishonored a term the airline itself stipulated.” Wolens, 513 U.S. at 232, 115 S.Ct. 817. In the case at hand, Plaintiff's claims for a refund of the baggage fee as a result of the alleged breach of contract employ external state law to enlarge an existing agreement regarding baggage transport. The purpose of the ADA would be frustrated by permitting the kind of inconsistency that would result from imposing substantive state theories of liability arising from baggage transport.
B. Self–Imposed Undertaking
Plaintiff argues that his breach of contract claim is based on a “self-imposed undertaking” and that, consequently, his claims fall within the Wolens exception and are not preempted by the ADA. This Court directed Plaintiff to identify in his Second Amended Complaint the source and substance of the “self-imposed undertaking” upon which his claims are based. See Dkt. # 61, Order on Motion to Dismiss. Upon examination of the Second Amended Complaint, Plaintiff has failed to identify the source and substance of the alleged “self-imposed undertaking.” Having already determined that the Contract of Carriage is an express contract which governs the relationship between the parties, Plaintiff has not alleged facts that would tend to prove the existence of a distinct, self-imposed contractual obligation.
Plaintiff relies on the theory that a self-imposed undertaking was created in the form of an implied contract. However, the mere fact that Plaintiff paid an additional charge for the checked baggage, along with language on Defendant's website expressing its aspirational intention to deliver baggage in a timely manner is insufficient to create an implied contract. In Washington, an implied contract exists if there is an offer; there is an acceptance; the acceptance is in the terms of the offer; it is communicated to the offeror; there is mutual intention to contract; and there is a meeting of the minds of the parties. Milone and Tucci, Inc. v. Bona Fide Builders, Inc., 49 Wash.2d 363, 301 P.2d 759, 762 (1956). There is simply insufficient evidence to support the conclusion that Defendant intended to create a distinct contract or that the parties reached a meeting of the minds. The language to which Plaintiff refers on Defendant's website is merely precatory, and falls far short of evincing an intent to contract. The absence of intent to enter a distinct contract is especially true in light of the existence of the Conditions of Carriage, which govern the parties' contractual relationship. As such, no implied contract exists, and Defendant cannot be said to have entered into a self-imposed undertaking that would avoid preemption under the ADA.
C. Breach of the Covenant of Good Faith and Fair Dealing
Because no implied contract exists, and because there is no evidence that a breach of the terms of the Conditions of Carriage has occurred, Plaintiff cannot bring a claim for breach of the covenant of good faith.
D. Unjust Enrichment
Having held that the Conditions of Carriage serve as the contract between the parties, and that therefore a contract exists, Plaintiff may not bring a claim on the theory of unjust enrichment.
IV. CONCLUSION
Having reviewed the relevant pleadings, the declarations and exhibits attached thereto, and the remainder of the record, the Court hereby finds and ORDERS:
(1) Defendant's Motion to Dismiss (Dkt. # 64) is GRANTED.
(2) This action is DISMISSED with prejudice. The Clerk is directed to close this case.