From Casetext: Smarter Legal Research

Davis v. BetMGM, LLC

Court of Appeals of Michigan
Sep 28, 2023
No. 363116 (Mich. Ct. App. Sep. 28, 2023)

Opinion

363116

09-28-2023

JACQUELINE DAVIS, Plaintiff-Appellant, v. BetMGM, LLC, Defendant-Appellee


Wayne Circuit Court LC No. 21-006981-CK

Before: BOONSTRA, P.J., and LETICA and FEENEY, JJ.

BOONSTRA, P.J.

Plaintiff appeals by right the circuit court's order granting summary disposition in favor of defendant. We affirm.

I. PERTINENT FACTS AND PROCEDURAL HISTORY

Defendant is a Delaware corporation, licensed to conduct business in Michigan, that operates an online gaming website. In March 2021, plaintiff won a significant amount of money playing defendant's "Luck O' the Roulette" game. On March 23, 2021, plaintiff withdrew $100,000 of her winnings from the withdrawal window at the MGM Grand Casino in Detroit. Shortly thereafter, her account was flagged by defendant for unusual activity and suspended, leaving plaintiff unable to play or access the remaining balance of her online account- approximately $3.2 million. After conducting an investigation, defendant determined that plaintiff's account had been erroneously credited due to an error in the game, and it "zeroed out" plaintiff's account.

Plaintiff contacted defendant through her attorney in April 2021, requesting that the funds be released. Defendant responded that plaintiff's account balance had been the result of an error, that plaintiff had not actually won that amount, and that she was not entitled to the remaining balance of her account.

Plaintiff filed suit in June 2021, alleging claims of fraud, conversion, and breach of contract against defendant. Plaintiff claimed that defendant had fraudulently misrepresented that its game was functioning properly and that defendant would pay the amounts won by its players, that defendant had wrongfully converted the funds in her account, and that defendant had violated its user agreement with plaintiff.

In July 2021, after filing suit in the circuit court, plaintiff filed a patron dispute with the Michigan Gaming Control Board (MGCB). Later in July, defendant filed a motion for summary disposition under MCR 2.116(C)(4), arguing that plaintiff's claims were preempted by the Lawful Internet Gaming Act (LIGA), MCL 432.301 et seq., that the MGCB had primary jurisdiction over plaintiff's claims, and that plaintiff had failed to exhaust her administrative remedies.

In February 2022, the deputy director of the MGCB informed plaintiff via letter that the MGCB had completed its investigation and was considering what actions to take. The letter stated, in pertinent part:

As noted in our January 24, 2022 email to your attorney, the patron complaint process exists to inform the Board of potential violations of the Lawful Internet Gaming Act and Rules by its licensees. MGCB investigations are not intended to determine the merits of any outstanding dispute or litigation between an authorized participant and the internet gaming operator and its internet gaming platform provider. Rather, the MGCB's powers include supervising internet gaming operations, investigating alleged violations of the Act and Rules, and upon the finding of a violation of the Act or Rules, the Board may direct a licensee to take any corrective action the board considers appropriate.
Based on the information that you provided, and after a thorough investigation into the allegations in your complaint, MGCB will determine whether there was a violation by [defendant] of the Act and Rules. And if so, the appropriate remedy for such violation based on the Act and Michigan's Administrative Procedures Act, MCL 24.201 et seq. If [defendant] is found responsible for a violation, that information would be made public after it is fully adjudicated.

The circuit court heard oral arguments on defendant's motion on May 5, 2022. Plaintiff argued that defendant had fraudulently violated several administrative rules promulgated by the MGCB. Plaintiff referred to the letter from the MGCB deputy director, and argued that the letter indicated that the MGCB lacked jurisdiction over her claims.

In June 2022, the circuit court issued an opinion and order granting defendant's motion on the ground that LIGA preempted plaintiff's claims. Plaintiff subsequently moved for reconsideration. Plaintiff's motion was accompanied by a partially-redacted letter from the MGCB to defendant's Chief Executive Officer, which had been produced in response to a Freedom of Information Act (FOIA), MCL 15.231 et seq., request. The letter indicated that defendant had failed to comply with the MGCB's rules requiring defendant to immediately notify the MGCB of a malfunctioning game, to advise plaintiff of her right to submit a complaint to the MGCB, and to timely provide specific information to the MGCB when requested. The letter concluded that "The Board has decided not to pursue formal disciplinary action at this time. Please be advised that any further violation of the Lawful Internet Gaming Act or Michigan Internet Gaming Rules may result in formal disciplinary action."

The circuit court denied the reconsideration motion. This appeal followed.

II. STANDARD OF REVIEW

We review de novo whether a court has subject-matter jurisdiction. Calabrese v Tendercare of Mich, Inc, 262 Mich.App. 256, 259; 685 N.W.2d 313 (2004). We review de novo a circuit court's decision on a motion for summary disposition. Kraft v Detroit Entertainment, LLC, 261 Mich.App. 534, 540; 683 N.W.2d 200 (2004). We also review de novo issues of statutory interpretation. Id. We review for an abuse of discretion a circuit court's decision to deny reconsideration. Woods v SLB Prop Mgmt, LLC, 277 Mich.App. 622, 629; 750N.W.2d 228 (2008).

III. ANALYSIS

Plaintiff argues that the circuit court erred by determining that her claims were preempted by LIGA, and by accordingly granting defendant's motion for summary disposition based on lack of subject-matter jurisdiction. We disagree.

A state statute may preempt common-law claims by providing an exclusive statutory remedy. Kraft, 261 Mich.App. 534, 544; 683 N.W.2d 200 (2004). "In general, where comprehensive legislation prescribes in detail a course of conduct to pursue and the parties and things affected, and designates specific limitations and exceptions, the Legislature will be found to have intended that the statute supersede and replace the common law dealing with the subject matter." Id. at 545 (citations omitted). Therefore, we must examine the relevant language of LIGA in order to determine whether the Legislature intended that LIGA provide the exclusive remedy for plaintiff's claims for fraud, conversion, and breach of contract in this case. Id.; see also Papas v Gaming Control Bd, 257 Mich.App. 647, 658; 669 N.W.2d 326 (2003).

In interpreting statutory language, we seek to give effect to the intent of the Legislature. Papas, 257 Mich. at 647. To determine the Legislature's intent, we begin with the language of the statute itself and presume that the Legislature's intended meaning was as plainly expressed by the unambiguous language of the statute. Id. Only if statutory language is ambiguous may we go beyond the words of the statute to determine the Legislature's intent. Id. Statutes that relate to the same subject or share a common purpose should, if possible, be interpreted harmoniously. Bloomfield Twp v Kane, 302 Mich.App. 170, 176-177; 839 N.W.2d 505 (2013).

LIGA provides that the purpose of the act is to "protect residents of this state who wager on games of chance or skill through the internet and to capture revenues generated from internet gaming" through regulation "by establishing a secure, responsible, fair, and legal system of internet gaming." MCL 432.302(d). LIGA defines an "internet game" in relevant part as "a game of skill or chance that is offered for play through the internet in which an individual wagers money or something of monetary value for the opportunity to win money or something of monetary value." MCL 432.303(q). LIGA provides that "internet gaming may be conducted only to the extent that it is conducted in accordance with this act." MCL 432.304(1). Moreover, "[a] law that is inconsistent with this act does not apply to internet gaming as provided for by this act." MCL 432.304(3).

LIGA states that the MGCB "has the powers and duties specified in this act and all other powers necessary to enable it to fully and effectively execute this act to administer, regulate, and enforce the system of internet gaming established under this act." MCL 432.305(1). The MGCB "has jurisdiction over every person licensed by the board and may take enforcement action against a person that is not licensed by the board that offers internet gaming in this state." MCL 432.305(2). MCL 432.309 grants the MGCB jurisdiction and supervisory authority over internet gaming operations in Michigan, and provides:

(1) The board has jurisdiction over and shall supervise all internet gaming operations governed by this act. The board may do anything necessary or desirable to effectuate this act, including, but not limited to, all of the following:
(a) Develop qualifications, standards, and procedures for approval and licensure by the board of internet gaming operators and internet gaming suppliers.
(b) Decide promptly and in reasonable order all license applications and approve, deny, suspend, revoke, restrict, or refuse to renew internet gaming operator licenses and internet gaming supplier licenses. A party aggrieved by an action of the board denying, suspending, revoking, restricting, or refusing to renew a license may request a contested case hearing before the board under the administrative procedures act of 1969, 1969 PA 306, MCL 24.201 to 24.328. A request for hearing under this subdivision must be made to the board in writing within 21 days after service of notice of the action by the board.
(c) Conduct all hearings pertaining to violations of this act or rules promulgated under this act.
(d) Provide for the establishment and collection of all applicable license fees, taxes, and payments imposed by this act and the rules promulgated under this act and the deposit of the applicable fees, taxes, and payments into the fund.
(e) Develop and enforce testing and auditing requirements for internet gaming platforms, internet wagering, and internet wagering accounts.
(f) Develop and enforce requirements for responsible gaming and player protection, including privacy and confidentiality standards and duties.
(g) Develop and enforce requirements for accepting internet wagers.
(h) Adopt by rule a code of conduct governing board employees that ensures, to the maximum extent possible, that persons subject to this act avoid situations, relationships, or associations that may represent or lead to an actual or perceived conflict of interest.
(i) Develop and administer civil fines for internet gaming operators and internet gaming suppliers that violate this act or the rules promulgated under this act.
(j) Audit and inspect books and records relevant to internet gaming operations, internet wagers, internet wagering accounts, internet games, or internet gaming platforms, including, but not limited to, the books and records regarding financing
and accounting materials held by or in the custody of an internet gaming operator or internet gaming supplier.
(k) Acquire by lease or by purchase personal property, including, but not limited to, any of the following:
(i) Computer hardware.
(ii) Mechanical, electronic, and online equipment and terminals.
(iii) Intangible property, including, but not limited to, computer programs, software, and systems.
(2) The board may investigate and may issue cease and desist orders and obtain injunctive relief against a person that is not licensed by the board that offers internet gaming in this state.
(3) The board shall keep all information, records, interviews, reports, statements, memoranda, and other data supplied to or used by the board in the course of any investigation of a person licensed under this act confidential. The materials described in this subsection are exempt from disclosure under section 13 of the freedom of information act, 1976 PA 442, MCL 15.243.

The MGCB is also empowered to promulgate administrative rules as "necessary and proper to govern internet gaming," including "[r]equirements to ensure responsible gaming" and "[t]echnical and financial standards for internet wagering, internet wagering accounts, and internet gaming platforms, systems, and software or other electronic components integral to offering internet gaming." MCL 432.310(c), (d). LIGA also contains criminal penalties for, among other things, operation of an unlicensed internet gaming operation, providing false statements to MGCB, and

Knowingly, with the intent to cheat, alter, tamper with, or manipulate any game, platform, equipment, software, hardware, devices, or supplies used to conduct internet gaming, in order to alter the odds or the payout, or to disable the game, platform, equipment, software, hardware, devices, or supplies from operating in the manner authorized by the board, or knowingly, with the intent to cheat, offer or allow to be offered any game, platform, equipment, software, hardware, devices, or supplies that have been altered, tampered with, or manipulated in such a manner. [MCL 432.313(a), (b), (c), (e).]

The MGCB has in fact promulgated numerous rules as authorized by LIGA, including requiring internet gaming platforms and games to be approved by the MGCB, requiring any changes or modifications to those games to be approved by the MGCB, requiring all "terms and conditions" agreements issued by internet gaming providers to contain MGCB-approved terms, and authorizing the MGCB to "investigate any claim that an operator, platform provider or supplier has violated any provision of the Act or the Rules and impose penalties, fines, and/or other discipline." Mich. Admin Code, R 432.632a, 432.637a, 432.652, R 432.613.

As the parties have noted, there is a dearth of caselaw interpreting LIGA, which was enacted in 2019. However, cases interpreting the Michigan Gaming Control and Revenue Act (MGCRA), MCL 432.201 et seq., are instructive. In Kraft, this Court concluded that MGCRA was intended to preclude inconsistent common-law actions based on the provision that stated "[a]ny other law that is inconsistent with this act does not apply to casino gaming as provided for by this act." Kraft, 261 Mich.App. at 546. The same conclusion is warranted here in light of the LIGA's corresponding provision that "[a] law that is inconsistent with this act does not apply to internet gaming as provided for this act." MCL 432.304(3). Although plaintiff argues that the Legislature's use of the word "other" in MGCRA (and not in LIGA) indicates that it intended MGCRA to sweep more broadly, we see no functional difference between the two phrases-the phrase "any other" and the indefinite article "a" both imply a broad generality. See Robinson v Lansing, 486 Mich. 1, 14; 782 N.W.2d 171 (2010); People v Hesch, 278 Mich.App. 188, 195; 749 N.W.2d 267 (2008). Not every variation in the language used by the Legislature requires a different interpretation. See Bauserman v Unemployment Ins Agency, 503 Mich. 169, 184 n 10; 931 N.W.2d 539 (2019)) ("[T]he maxim that a difference in language signifies a difference in meaning is a general rule; it may not apply in every situation."). We therefore hold that the Legislature intended that LIGA preempt inconsistent common-law claims.

The question then becomes whether plaintiff's common-law claims for fraud, conversion, and breach of contract are inconsistent with LIGA. We conclude that they are. LIGA, like MGCRA, is "comprehensive legislation" that "prescribes in detail a course of conduct to pursue and the parties and things affected, and designates specific limitations and exceptions." Kraft, 261 Mich.App. at 545. In Kraft, this Court noted the "expansive and exclusive authority" of the MGCB to "regulate all aspects of casino gambling in Michigan" under MGCRA. Id. at 249. This Court elaborated:

The MGCB has the duty to, among other things, review casino license applications, promulgate rules and regulations to implement and enforce the act, provide for the levy and collection of penalties and fines for violation of the act or administrative rules, and receive complaints from the public and conduct investigations into the conduct of gambling operations to assure compliance with the act and to protect the integrity of casino gaming. MCL 432.204(17). Licensees are obligated to obtain the MGCB's approval of the rules of the game in question, and the MGCB may only approve a game if the rules of the game "ensure that the game will be played with integrity," and the rules fulfill "[o]ther requirements necessary to protect the public and ensure public confidence in gaming." 1999 AC, R 432.1806(3)(d). With respect to gaming equipment, which includes electronic gaming devices such as slot machines, if the MGCB determines that the equipment is "not adequate to ensure compliance with the act and these rules or the integrity of the game," the board may order the casino licensee's compliance. 1999 AC, R 432.1810(2). The MGCB rules also set forth the procedure for a patron to file a complaint against a casino licensee. 1999 AC, R 432.11501-432.11503. The MGCB may revoke casino licenses and impose fines for fraudulent conduct. MCL 432.204a(1)(m). In furtherance of protecting the public and ensuring public confidence in gaming, the MGCB has the power and duty to prevent manufacturers from producing, and casinos from using, casino games that are deceitful or misleading to casino patrons. Once the MGCB has inspected and approved a casino game, the manufacturers and
casinos should be able to rely on the MGCB's determination that the game was appropriate for the gaming public.
Because the MGCB monitors casino games to ensure integrity and, thus, to prevent fraud and deceit, we conclude that plaintiff's common-law claims are inconsistent with the MGCRA under MCL 432.203(3) and are thus inapplicable against defendants. [Id. at 550-551 (footnote omitted).]

Plaintiff's claims in this case, like those in Kraft, were based in part on defendant's alleged "fraud and deceit." Specifically, plaintiff alleged that defendant failed to notice that its game was malfunctioning, failed to notify the MGCB of the error in a timely fashion, and continued to operate its game in a manner that fraudulently misrepresented that it was a functioning game in compliance with Michigan internet gaming laws. Plaintiff also alleged that defendant refused to pay the funds that were present in her online account as the result of her play of the fraudulent game; plaintiff alleged that defendant informed her that it had flagged her account, investigated it, and adjusted the amount contained within it. Plaintiff also alleged that defendant violated the user agreement by failing to pay her the balance of her account.

We note that this case differs from Dep't of Agriculture v Appletree Marketing, LLC, 485 Mich. 1; 779 N.W.2d 237 (2010). In Appletree Marketing, our Supreme Court found that the Agricultural Commodities Marketing Act (ACMA) did not bar the plaintiff's claims for conversion. Id. at 13, 17. However, in that case the Court gave a great deal of weight to language in the ACMA explicitly stating that the remedies it provided were "in addition to any other remedy provided by law." Id. at 8-9. Additionally, the defendant in Appletree Marketing had undisputedly agreed to hold certain funds in trust for the plaintiff, and had refused to release them, instead using those funds to pay other debts owed by the company; the Court concluded that the defendant had violated an "independent fiduciary duty not to convert the trust funds they held." Id. at 13. In this case, no such statutory language appears. Additionally, the issue in this case involves, essentially, whether the $3.2 million dollars in gambling winnings claimed by plaintiff were actually owed to her, not whether defendant had converted funds that were entrusted to it as a fiduciary.

A portion of plaintiff's claims appear to be explicitly based on defendant's alleged violation of LIGA or rules promulgated under it; the remainder of plaintiff's claims nonetheless conflict with the MGCB's authority under LIGA to regulate all aspects of internet gaming. Although plaintiff argues that the letter she received from the MGCB indicated that the MGCB lacked the authority to resolve her dispute, it is clear that the MGCB had the power under LIGA to investigate disputes such as plaintiff's, to determine whether a violation of LIGA or the rules promulgated under it had occurred, and to require corrective actions from an internet gaming provider. See MCL 432.309(1); Mich. Admin Code R 432.613. The fact that the MGCB did not or will not take action in plaintiff's favor in this particular case does not alter our preemption analysis.

If a statute vests the MGCB or other administrative agency with exclusive jurisdiction over a matter, the circuit court lacks subject-matter jurisdiction. See Papas, 257 Mich.App. at 666. The circuit court therefore correctly granted defendant's motion for summary disposition. Doe v Gen Motors, LLC, ___Mich ___; 992 N.W.2d 275, 276 (2023) ("Summary disposition under MCR 2.116(C)(4) is appropriate when '[t]he court lacks jurisdiction of the subject matter.' "), quoting MCR 2.116(C)(4).

Relatedly, plaintiff argues that the circuit court erred by denying her motion for reconsideration, in light of the letter she had obtained via a FOIA request. We disagree. The letter itself does not indicate that it was a final decision of the MGCB that resolved plaintiff's patron dispute, and only addressed some specific rules violations related to defendant's duty to respond to MGCB requests and inform plaintiff of her rights to bring a dispute to the Board. Unlike MCRA, Papas, 257 Mich.App. at 666 n 5; MCL 432.217, LIGA does not contain a provision explicitly providing that a final decision of the MGCB is subject to judicial review. But even assuming that the ultimate resolution of a patron dispute was subject to review, plaintiff did not establish in her motion for reconsideration that the partially-redacted letter to defendant from the MGCB constituted a final decision of the MGCB. The circuit court did not abuse its discretion by denying reconsideration. Woods, 277 Mich.App. at 629.

Affirmed.

We respectfully disagree with our dissenting colleague's characterization of our decision as leaving plaintiff without a forum. More accurately, plaintiff is, perhaps understandably, dissatisfied that the MGCB declined to afford her a more satisfactory remedy. And regardless of how the MGCB may have characterized its role in emails or letters, the fact remains that the MGCB does not determine its jurisdiction or that of the circuit court. Moreover, as noted, the MGCB's administrative rules authorize patrons to file complaints, in which case the MGCB has the authority to investigate and "impose penalties, fines, and/or other discipline," Mich. Admin Code, R 432.632a, 432.637a, 432.652, R 432.613. If it deemed it appropriate, therefore, the MGCB seemingly could have ordered, for example, the reactivation of plaintiff's account to allow her to withdraw the funds in dispute. That it may have declined to do so does not, however, leave plaintiff without a forum. Nor would our decision preclude a patron such as plaintiff from pursuing an action seeking judicial review of a final decision of the MGCB, see MCL 24.301, or mandamus or other relief, if appropriate. Finally, our decision is based on statutory interpretation, the preemption doctrine, and the application of this Court's precedents, none of which is impacted, in our judgment, by the factual distinctions drawn by the dissent.

KATHLEEN A. FEENEY, J. (dissenting).

Because the majority's decision leaves plaintiff without a forum in which to pursue a remedy for her claim, I respectfully dissent.

I offer no opinion on the validity of the claims raised by plaintiff nor whether she is entitled to a remedy. I merely conclude that, under the law, plaintiff is entitled to bring her claims to circuit court for adjudication of the validity of those claims.

Plaintiff is of the belief that defendant owes her over $3 million in winnings from her wagering activity on defendant's internet gambling site. When defendant refused to pay all of the claimed winnings, plaintiff filed suit in circuit court, alleging fraud, conversion, and breach of contract. As discussed in the majority opinion, the trial court dismissed the suit on the basis that the Lawful Internet Gaming Act (LIGA) preempted plaintiff's claims.

Plaintiff did receive $100,000 of her claimed winnings before defendant refused to pay the remainder, claiming a malfunction in the gaming platform. Again, I form no opinion on whether there was such a malfunction or even whether, if there were, it would relieve defendant of its obligation to pay the claimed winnings.

MCL 432.301 et seq.

By contrast, the Michigan Gaming Control Board (MGCB) takes the position that it does not resolve patron disputes. In a January 24, 2022 email from Assistant Attorney General Mark Sands of the Alcohol and Gambling Enforcement Division to plaintiff's counsel, AAG Sands states:

Thank you for speaking with us last month on the Davis v BetMGM matter and for the documentation you provided for our review. Based on our review of that information and after discussion with our client agency, the Michigan Gaming Control Board states as follows:
The Michigan Gaming Control Board is tasked with regulating online gaming in the State. The patron complaint process exists to inform the Board of potential violations of the Lawful Internet Gaming Act and Rules by its licensees. Based on the receipt of such a complaint, the Board may exercise its discretion to investigate. Upon the receipt of a patron complaint, an investigation, and the finding of a violation of the Act or Rules, the Board may direct a licensee to take any corrective action the board considers appropriate. But what the Board does not do is determine the validity of a dispute between the authorized participant and the licensee. That is, the determination that a licensee has or has not violated the Act or Rules is not an adjudication on the merits of the underlying authorized participant/licensee dispute because the Board does not have the authority to adjudicate such a dispute.

Clearly the Attorney General's position, and by extension the position of the MGCB, is that the MGCB is to enforce the statute and the gaming rules, and that it is not the MGCB's role to adjudicate disputes between patrons and casinos. The deputy director of the MGCB's February 2022 letter, quoted by the majority, further supports this position. The letter informed plaintiff that "the patron complaint process exists to inform the Board of potential violations of the Lawful Internet Gaming Act and Rules by its licensees." It makes explicit that "MGCB investigations are not intended to determine the merits of any outstanding dispute or litigation between an authorized participant and the internet gaming operator ...."

In a June 2022 letter, the MGCB indicated that defendant had violated the MGCB's rules by not timely informing the MGCB of the claimed malfunction and not timely providing information to the MGCB when requested, but that "[t]he Board has decided not to pursue formal disciplinary action at this time. Please be advised that any further violation of the Lawful Internet Gaming Act or Michigan Internet Gaming Rules may result in formal disciplinary action." This determination further reflects the MGCB's role as one of taking licensing actions, not resolving patron disputes.

The trial court, as well as the majority, relies heavily on this Court's decision in Kraft v Detroit Entertainment, LLC, for the proposition that plaintiff's common-law claims are preempted by statute. The fraud claims in Kraft involved the design of the slot machines at issue that were approved by the Gaming Board. Kraft described the machines and the source of the complaint:

Kraft dealt with preemption by the Michigan Gaming Control and Revenue Act (MGCRA), MCL 432.201 et seq., which regulates physical casinos, rather than by LIGA, which regulates on-line gaming. Both the majority and the trial court find that there are sufficient similarities between the two acts to support reaching the same conclusion under LIGA as under MGCRA with respect to preemption. Because I conclude that there are sufficient differences between the underlying claims in this case and in Kraft, I need not address the debate between the similarities and the differences of the two acts. That is, even if the similarities of the statutes are sufficient to conclude that Kraft would guide the outcome in a case with similar facts under LIGA, the facts here are sufficiently different so that Kraft is inapplicable.

These slot machines operate like traditional three-reel slot machines, but also feature a "bonus wheel" that activates when a certain combination is displayed on the slot machine reels. The bonus wheel consists of twenty-two equally proportioned pie-shaped pieces and looks like the wheel utilized on the popular television game show "Wheel of Fortune." Each pie-shaped section has a number between twenty and one thousand that represents the number of coins the player wins when the wheel stops on that number. A computer program within the machine determines where the bonus wheel will stop when it is activated. The chances of stopping on one of the higher payoff numbers is significantly smaller than the chances of stopping on one of the lower payoff numbers. [The manufacturer's] patent for these slot machines states that the bonus wheel can provide players "a realistic sense of a totally mechanical indicator," but that the internal computer program will "randomly select the winning payout according to a predetermined frequency of occurrence for each individual bonus payout, and then cause the bonus indicator to stop at the desired area."

The essence of the plaintiff's fraud claim in Kraft was that the slot machine's appearance gave the impression that there was an equal chance of winning each of the different payoff amounts when, in fact, the odds were significantly less for the higher payoff amounts.

For example, although the "pie sections" were of equal size on the machine, the odds of winning 50 coins was 18 out of 256 spins, while winning 1,000 coins was 1 out of 256 spins. 261 Mich.App. at 537-538 n2.

After discussing the preemption principle that laws, including the common law, inconsistent with the gaming act are inapplicable, Kraft turns to the core question presented: "Having concluded that MCL 432.203(3) precludes inconsistent common-law actions, we must next determine whether recognizing plaintiff's actions for fraud and unjust enrichment based on defendants' failure to disclose the odds of winning a large payoff on the 'bonus wheel' would be 'inconsistent' with the act." The court determined that recognizing the plaintiff's common-law fraud and unjust enrichment claims would be inconsistent with the gaming act and the Board's authority to approve certain games:

Because the MGCB monitors casino games to ensure integrity and, thus, to prevent fraud and deceit, we conclude that plaintiff's common-law claims are inconsistent with the MGCRA under MCL 432.203(3) and are thus inapplicable against defendants. We agree with defendants and the trial court that recognizing the common-law claims alleged by plaintiff would prohibit, through common-law duties to disclose in the context of fraud or unjust enrichment, that which was permitted by the MGCB under the MGCRA. Imposition of liability under those circumstances would give rise to conflicting standards for gaming device manufacturers and casino licensees because a casino licensee could use a gaming device that had been vigorously tested and approved by the MGCB, only to have a different standard imposed through the medium of the common law.

Or, to put it more simply, the Kraft court determined that the plaintiff could not maintain a claim based upon an argument that, at its core, maintains that the Gaming Board should not have approved this particular slot machine for use in a Michigan casino.

The case before of us, however, is not based upon a claim that plaintiff was lured into playing "Luck O' the Roulette" because she was misled into believing that her chances of winning were greater than what they actually were. Rather, it is based upon a claim that defendant's platform informed her that she had won, that she had won a specific amount, and then defendant refused to pay her the winnings.

Although there are some similarities between plaintiff's fraud allegations in this case and those in Kraft, there are significant differences as well. As discussed, the alleged fraud in Kraft was, in essence, that the game design visually misrepresented the odds of winning a particular payout, thus inducing the player to bet. Here, although plaintiff's fraud allegations at least in part claim that the fraud affected her betting decisions, it is not based upon a game design. Indeed, defendant's primary position is that plaintiff was credited with winnings that the game was not designed to award, but rather upon a malfunction. While in Kraft the Gaming Board approved a game design with the particular payout odds, presumably the Gaming Board in this case did not approve a game that intentionally malfunctioned or otherwise intentionally mispresents the player's winnings.

Even plaintiff's fraud claim is framed differently than the claim in Kraft. It argues not a fraudulent inducement in the design of the game, but that defendant left the game platform operational for three days after it claims to have identified the malfunction allowing plaintiff and other players to continue to play the game under a belief that the game was properly operating. And plaintiff's conversion and breach of contract claims, which are grounded in defendant's refusal to pay her winnings, bear even less resemblance to the claims in Kraft.

Next, the majority points to MCL 432.309, which sets forth the authority of the MGCB. The statute provides an exhaustive list. But a review of that list reflects extensive authority over the licensing of on-line casinos, an establishment of rules by which those licenses are obtained (and perhaps revoked), casino operations, and procedures for sanctioning on-line casinos that violate the statute and rules. What is not found in the list is the authority, much less the obligation, to resolve individual patron disputes such as that presented here.

The majority also points to MCL 432.313, which establishes criminal penalties for various violations of the act. It is certainly possible that defendant, if it intentionally took action to cheat plaintiff out of her payout, may face criminal charges (assuming that it meets the definition of "a person"). See MCL 432.313(1)(e). But any such charges are not litigated by or in front of the Gaming Board; rather, criminal charges are brought by the attorney general or a county prosecutor "in the county in which the violation occurred or in Ingham County." MCL 432.313(5). If anything, this section of LIGA demonstrates that the Gaming Board does not have exclusive jurisdiction over all of internet gambling in Michigan.

I do not disagree with the majority that the Gaming Board has the authority and responsibility to investigate defendant over this incident and determine what, if any, licensing sanctions are appropriate. But plaintiff's suit does not seek licensing sanctions against defendant; plaintiff seeks payment of the money that defendant's gaming platform told her that she had won.

As noted above, the Gaming Board chose to issue a warning and not pursue formal disciplinary action.

I compare this case to administrative actions regarding licensed professionals and malpractice. For example, if a physician harms a patient due to the physician's professional negligence, it may result in disciplinary action by the licensing board. Despite the administrative remedies that incompetency imposes on a physician's license, a patient who is harmed by that incompetence may nevertheless pursue a tort claim for medical malpractice in circuit court. And this is true even though there is an extensive administrative framework regarding the licensing and discipline of medical professionals.

MCL 333.16221 provides in pertinent part as follows:

Subject to section 16221b, the department shall investigate any allegation that 1 or more of the grounds for disciplinary subcommittee action under this section exist, and may investigate activities related to the practice of a health profession by a licensee, a registrant, or an applicant for licensure or registration. The department may hold hearings, administer oaths, and order the taking of relevant testimony. After its investigation, the department shall provide a copy of the administrative complaint to the appropriate disciplinary subcommittee. The disciplinary subcommittee shall proceed under section 16226 if it finds that 1 or more of the following grounds exist:
(a) Except as otherwise specifically provided in this section, a violation of general duty, consisting of negligence or failure to exercise due care, including negligent delegation to or supervision of employees or other individuals, whether or not injury results, or any conduct, practice, or condition that impairs, or may impair, the ability to safely and skillfully engage in the practice of the health profession.
MCL 333.16226 provides for a variety of sanctions, including revocation of a license.

Indeed, one might argue that the administrative oversight of medical professionals is even more extensive than that of internet casinos under LIGA.

Clearly, administrative oversight of a licensed profession or business does not preclude tort or contract suits in circuit court arising out of alleged misconduct by that professional or business. Indeed, the Legislature can vest exclusive jurisdiction in administrative agencies, as this Court observed in another casino case, Papas v Gaming Control Board:

For example, the worker's disability compensation act of 1969, MCL 418.101, establishes an extensive administrative schema to resolve disputes over the payment of compensation benefits. And, that process is ultimately subject to judicial review. MCL 418.861a(14).

Circuit courts are courts of general jurisdiction, vested with original jurisdiction over all civil claims and remedies "except where exclusive jurisdiction is given in the constitution or by statute to some other court...." MCL § 600.605; Bowie v Arder, 441 Mich. 23, 50; 490 N.W.2d 568 (1992). In Citizens for Common Sense in Gov't, [243 Mich.App. 43, 50; 620 N.W.2d 546 (2000)], this Court explained:
The circuit courts of this state have subject-matter jurisdiction to issue declaratory rulings, injunctions, or writs of mandamus. Const 1963, art 6, § 13; MCL § 600.605.... However, if the Legislature has expressed an intent to make an administrative tribunal's jurisdiction exclusive, then the circuit court cannot exercise jurisdiction over those same areas. MCL § 600.605....
This Court has not required the phrase "exclusive jurisdiction" to appear in a statutory provision in order to find that jurisdiction has been vested exclusively in an administrative agency. Capital Region Airport Auth v DeWitt Charter Twp, 236 Mich.App. 576, 590-591; 601 N.W.2d 141 (1999). As long as the statutory language chosen by the Legislature establishes the intent to endow the state agency with exclusive jurisdiction, courts must decline to exercise jurisdiction until all administrative proceedings are complete. Id.

Although the Papas majority concluded that the MGCB had exclusive jurisdiction in that case, like Kraft, it involved the question of licensing. Specifically, whether the owners of several hospitality businesses had to be licensed as "suppliers" to the Greektown Casino in order to accept vouchers issued by the casino to casino patrons and be reimbursed by the casino. This Court concluded that the determination whether the plaintiffs were "suppliers," and thus required to be licensed by the defendant, came within the defendant's exclusive jurisdiction.

In sum, I conclude that while licensing issues, including administrative disciplinary actions against a licensee, come within the Gaming Board's exclusive jurisdiction, disputes by a patron seeking a remedy in tort or contract do not come within the Gaming Board's jurisdiction. Accordingly, I disagree with the majority that plaintiff cannot pursue her claims in circuit court. And by denying plaintiff a forum by which to pursue her claim of unpaid winnings, the majority's decision lends a new meaning to the old gambling adage that the House always wins.

Except, of course, to the extent that the basis of those claims also give rise to sanctions against the casino's license, like a physician who might face both a malpractice suit and the revocation of their medical license arising from the negligent care.

I would reverse.


Summaries of

Davis v. BetMGM, LLC

Court of Appeals of Michigan
Sep 28, 2023
No. 363116 (Mich. Ct. App. Sep. 28, 2023)
Case details for

Davis v. BetMGM, LLC

Case Details

Full title:JACQUELINE DAVIS, Plaintiff-Appellant, v. BetMGM, LLC, Defendant-Appellee

Court:Court of Appeals of Michigan

Date published: Sep 28, 2023

Citations

No. 363116 (Mich. Ct. App. Sep. 28, 2023)